Job Description
Job Number:
Accounting Clerk (Job Number: HOT0B3MT)
Work Locations:
Hilton Omaha, 1001 Cass Street, Omaha, 68102
An Accounting Clerk is responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties, and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?As an Accounting Clerk, you would be responsible for:
- Responding to guest inquiries, charge inquiries, and requests in a timely, friendly, and efficient manner.
- Researching and resolving guest billing disputes in a timely, friendly, and efficient manner.
- Preparing and completing all month-end responsibilities, including but not limited to, preparing reports and setting up late bills.
- Preparing and posting daily receivables from event contracts and balancing totals to the General Ledger.
- Coordinating and verifying receiving tickets, purchase orders, and invoices for proper coding and approval signature.
- Reviewing all final statements for accuracy, making necessary corrections, and mailing sales contracts to clients in a timely manner.
- Preparing journal entries.
- Answering guest service calls, contacting guests via telephone, completing telephone request forms, and sending correspondence/folios to guests (e-mail, facsimile, mail, etc.).
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
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