Stanbridge University is seeking a Financial Aid Officer to join our vibrant academic community. As a Financial Aid Officer, you will play a vital role in helping our students achieve their educational goals by providing valuable financial aid guidance and assistance. Our university is known for its exceptional faculty and innovative programs, and we are looking for a talented individual who shares our commitment to excellence.
At Stanbridge University, we believe in the power of education to transform lives. Our dedicated team of professors, staff, and administrators work together to provide an enriching educational environment for our diverse student population. As a Financial Aid Officer, you will be a key part of this collaborative effort, ensuring that our students have the financial resources they need to succeed.
Essential Functions:
- Assist students in navigating the financial aid process, including completing applications, verifying documents, and submitting required forms.
- Conduct financial aid presentations and individual counseling sessions to ensure students understand their financial options and responsibilities.
- Evaluate student financial aid applications to determine eligibility for various federal, state, and institutional aid programs.
- Maintain accurate and complete student financial aid records, ensuring compliance with regulatory requirements.
- Collaborate with other university departments to resolve complex financial aid issues and provide excellent service to students.
- Stay up-to-date with changes in financial aid regulations and communicate updates to relevant stakeholders.
- Assist with the development and implementation of financial aid policies and procedures to enhance efficiency and effectiveness.
Qualifications:
- Bachelor's degree in a related field, such as finance, accounting, or education.
- Previous experience in a financial aid or student services role within higher education.
- Strong knowledge of federal and state financial aid programs and regulations.
- Excellent interpersonal and communication skills, with the ability to effectively explain complex information to diverse audiences.
- Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines.
- Customer service-oriented mindset, with a strong commitment to student success.
- Proficient in computer applications, including financial aid management software and Microsoft Office Suite.
- $21-$23/hr. (Salary is based on experience and education.)
Conditions of Employment:
- The work environment and physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be physically present in the office.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
- Employment verification will be conducted to verify the minimum years of practical work experience required by our accreditors.
- All employment offers are contingent upon completion of a background check.
Work Environment:
- Standard office/classroom/lab or clinical setting.
- Typically, duties are performed in an office/classroom/lab/clinical setting environment while sitting at a desk or computer workstation.
- Work environment may include skills lab or bedside environments as required by program.
- An incumbent is subject to contact with others, frequent interruptions, noise from talking or office equipment and demanding timelines.
Physical Demands:
- The incumbent regularly sits for extended periods.
- Physical ability to perform the duties as assigned to the program or department.
- Proficient in operating electronic keyboards and other office machines.
- Effective verbal communication skills in answering telephones and providing information with clarity and distinctness.
- Ability to read fine print and operate computers with precision.
- Ability to understand voices over the telephone and in person.
- Able to lift, carry, and/or move objects weighing between 10-25 pounds as needed.
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
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