Requisition No: 839034
Agency: Children and Families
Working Title: GOVERNMENT ANALYST I OPS - 60932101
Responsibilities:
- Evaluate electronic documents submitted for various credential levels.
Credential Application Portal:
- Review both online and paper applications.
- Analyze, research, and verify the authenticity of submitted documents.
- If all documents are complete, input the necessary information into the system and issue the credential.
- For incomplete applications, send a detailed email to the applicant regarding their application status.
- Instruct applicants to submit the missing documents and maintain communication regarding their application status.
- Communicate with applicants via phone and email as needed.
- Address and resolve customer complaints through phone or email.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location: TALLAHASSEE, FL, US
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
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