Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
The Senior Manager, Asset Protection, ensures the safety and security of Supply Chain colleagues and company assets through the management of the Asset Protection Function/Team. They perform other duties as assigned.
What You Will Do
- Manage Asset Protection operations in a high-volume Supply Chain Distribution Center to support company profit objectives and customer service goals.
- Enforce company and asset protection policies to protect and monitor assets, alarms, property, employees, and visitors.
- Communicate shortage/asset protection issues to Facility management and Supervisors, recommending solutions as needed.
- Develop and manage direct reports for individual growth and performance excellence while maintaining a Succession Plan.
- Ensure consistent, thorough, and timely communication with subordinates, peers, and facility/AP senior management.
- Communicate with facility management and Supply Chain Asset Protection on shortage and security issues, providing recommendations.
- Develop and execute shortage strategies to positively impact inventory accuracy, shortage results, and sales.
- Identify causes of shortage, investigating possible internal and/or external dishonest activity.
- Ensure the security and accuracy of trailers moving in and out of the facility.
- Manage Asset Protection operations, including staff communications, balancing, work assignments, scheduling, processing, throughput levels, and standards.
- Assist in budget development, manage to goals, and make adjustments as needed.
- Ensure departments meet or exceed performance requirements in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan.
- Maintain standards for compliance with Supply Chain Asset Protection, Macy’s Internal Audits, and legal requirements.
- Ensure proper operation of all Asset Protection-related systems, including alarms, CCTV, trailer management, identification (if applicable), computer equipment, and physical security.
- Conduct Asset Protection Risk Analysis and complete Capital Projects as needed.
- Review analysis of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives.
- Implement and maintain all Macy’s Supply Chain Asset Protection Policies and Procedures.
- Support coordination with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues.
- Lead projects to create or review processes, policies, technologies, and identify cost savings opportunities.
Skills You Will Need
- Communication and Collaboration: Effectively communicate shortage/asset protection issues to Facility management and Supervisors, maintaining consistent communication with all stakeholders.
- Leadership and Succession Planning: Develop and manage direct reports, fostering individual growth and performance excellence while maintaining a Succession Plan.
- Inventory Management: Develop and execute shortage strategies to positively impact inventory accuracy, shortage results, and sales.
- Operational Oversight: Manage Asset Protection operations, including staff communications, balancing, work assignments, scheduling, processing, throughput levels, and standards.
- Budget Management: Assist in budget development, manage to goals, and make adjustments as needed.
- Compliance and Risk Management: Maintain standards for compliance with Supply Chain Asset Protection, Macy’s Internal Audits, and legal requirements.
- Analytical Skills and Project Leadership: Review analysis of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives. Lead projects for process improvement and cost-saving opportunities.
- Interpersonal Skills: Demonstrate strong interpersonal skills, fostering effective communication and collaboration with diverse groups of customers, peers, and stakeholders.
- Resourcefulness and Adaptability: Exhibit resourcefulness and adaptability, effectively navigating and thriving in a dynamic work environment with changing priorities.
Who You Are
- Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
- Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
What We Can Offer You
- An inclusive, challenging, and refreshingly fun work environment
- Competitive pay and benefits rooted in principles of equity
- Performance incentives and annual merit review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, vision, and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and legal/financial advice)
- Resources for continuous learning, career growth, and leadership development
- 8 paid holidays
- Paid Time Off (first year prorated depending on start date)
- Tuition reimbursement program
- Guild education benefit funds 100% of tuition, books, and fees in designated programs
- Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
- Empowerment and autonomy to perform impactful work with tangible results
About Macy’s
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team – Apply Today!
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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