Requisition No: 831931
Agency: Management Services
Working Title: RETIREMENT ANALYST II - 72002537
Division of Retirement/Enrollment & Contributions
State of Florida Department of Management Services
This position is located in Tallahassee, FL
Position Overview and Responsibilities:
- Serve as liaison and coordinates activities between the Division, State University System, State Board of Administration (SBA), insurance companies, and other persons relating to ORP/OAP and provider companies’ compliance with program requirements and performance measures.
- Responds to ORP/OAP participant, provider company, and university inquiries and assisting them in obtaining the requested information concerning employer and employee contribution accounts.
- Review and evaluate mutual fund and annuity products to ensure compliance with retirement laws and serve as liaison with the provider companies and the SBA.
- Develop procedures and establish guidelines for the timely receipt and distribution of ORP and OAP funds.
- Conduct onsite training at the universities or state agencies relative to ORP and OAP eligibility and reporting.
- Monitor provider companies for contract and performance measure compliance.
- Recommend changes in laws, rules, regulations, and internal operating procedures for the ORP/OAP programs as well as interpretation of statutes, rules, and policies.
- Serve on committees and in workgroups to improve or maintain bureau or division-wide administration of the retirement system.
- Maintain retirement data on IRIS, by accurately entering information into the division’s Integrated Retirement Information System (IRIS).
- Develop recommendations concerning changes to the plans and assist in implementation of new computer systems applications for the programs.
- Evaluate and reconcile provider company reports with the records of the Division of Retirement to ensure compliance with statutes, rules, the Internal Revenue Code, and contracts.
- Audit, correct, and reconcile retirement data to ensure accuracy, completeness, and data integrity.
- Compose a variety of complex correspondence relative to the ORP and OAP.
- Assist in the preparation of answers to petitions and interrogatories as well as represent the agency in administrative hearings and court.
- Compose complete, accurate, and grammatically correct correspondence relative to the ORP and OAP, in accordance with applicable Florida Statutes, Florida Administrative Codes, and Internal Revenue Code regulations.
- Complete reports or assigned projects in a timely manner.
- Provide customer service through counseling and personal interviews with members; and consultative and technical assistance to employment agencies; or investigates discrepancies for Third Party Administration and audit staff.
- Gather and analyze member information for verification of service credit, plan determinations, membership applications or audit findings.
- Determine more complex membership eligibility, appropriate plan selection, benefit payments, contribution rates, and the corresponding effective date.
- Review and processes retirement files, applications, forms, or other documents.
- Calculate benefits or other retirement data as needed.
- Review data to identify, troubleshoot and resolve non-routine problems.
Knowledge, Skills, and Abilities:
- Knowledge of principles and techniques of effective verbal and written communication and basic arithmetic.
- Ability to collect, evaluate and analyze data relating to retirement benefits, understand and apply applicable rules, regulation policies and procedures relating to retirement benefits.
- Utilize problem solving techniques.
- Work independently.
- Perform basic arithmetical calculations.
- Plan, organize and coordinate work assignments.
- Communicate effectively verbally and in writing.
- Establish and maintain relationships with others.
- Knowledge of Word, Excel, and other p.c. applications.
- Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.
Minimum Qualifications:
Six years of professional experience in the area of insurance, retirement or social security, administration, call center, customer service, fiscal work, statistics, or personnel. A postsecondary degree may be used as an alternative for years of experience on a year-for-year basis.
Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”
Division of Retirement:
The mission of the Division of Retirement (division) is to deliver a high quality, innovative, and cost-effective retirement system. The division currently has 225 full-time retirement staff and manages a FY 2023-24 operating budget of $48,864,720. The division administers the Florida Retirement System (FRS) Pension Plan, currently the fourth largest state retirement system in the US with more than 2.7 million active, retired, and terminated vested and non-vested members and $187.2 billion in assets. The division pays out $12.9 billion a year in retiree benefits and maintains the service history, vesting and membership status records, and collects nearly $5.5 billion annually in employer and employee contributions from more than 1,000 employers for all FRS members.
Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
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