POSITION SUMMARY
Responsible for viewing, compiling and analyzing customer releases, creating shipping orders, making adjustments as necessary and sending ASN’s. Responsible for maintaining customer web based applications and completing customer and departmental documentation as required. Requires daily interaction and communication with external OEM and PIA customers as well as internal business unit customers and functional groups.
DUTIES AND RESPONSIBILITIES
- Accesses Customer systems to collect and analyze daily shipping requirements.
- Reconciles shipment accums and related discrepancies (DMR, RDR, RMO).
- Creates orders in Future 3.
- Sends ASN’s.
- Monitors ASN’s for errors and accuracy.
- Monitors daily and monthly customer delivery ratings (reporting to core group as designated) and dispute as necessary.
- Ensures Customers specific requirements such as labeling, packaging, routing, window times, and EDI specs are communicated, complied with, and current.
- Direct contact and communication with external customers.
- Direct contact and communication with internal customers and functional groups.
- Prepares and submits corrective actions required internally or by external customers such as 8D’s, 7D’s, PRR, etc.
- Completes and submits all internal/external customer and departmental documentation for single and or multiple locations.
- Reports shipment and delivery activity as required by the internal/external customer or management.
- Provides training on specific department and Customer systems, processes and procedures.
- Communicates regularly with individuals inside and outside of department.
- Reads and analyzes spreadsheets and EDI releases.
- Identifies root cause of failures in department processes, procedures, and systems.
- Assists in the promotion of an orderly workflow.
- Provides help, guidance and training in established processes, procedures, and systems.
- Accepts additional responsibilities in the absence of the department Team Lead or Supervisor.
- Assists management in meeting corporate and departmental goals and objectives.
- Supports corporate policies and departmental policies.
- Supports EMS/QMS policies and procedures.
- Supports health and safety policies.
- Associate must be able to relate to other people beyond giving and receiving instructions.
- Experience in the following systems:
- Future 3.
- JDE.
- PkMS.
- Microsoft Office applications.
- Ford DDL.
- Covisint.
- DC Smart.
Yazaki North America is committed to providing equal employment opportunities for all persons regardless of race, color, religion, sex, age, marital status, national origin, disability, handicap, veteran status, or other legally protected status or characteristic. Equal opportunity extends to all aspects of the employment relationship. Yazaki North America complies with federal and state equal employment opportunity laws and strives to keep the workplace free from all forms of harassment.
#J-18808-Ljbffr
