NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants, and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants, and financial institutions. We leverage our expertise, R&D capabilities, and unique platform to help navigate, simplify, and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants, and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Position Summary
We are looking for a technically savvy Subject Matter Expert who possesses a strong drive for results.
Duties for this position will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and maximizing customer satisfaction.
The correct candidate should be able to provide insights on client-to-business interactions, improve customer experience through product support, handle customer requests, and address customer concerns.
Successful candidates must be able to communicate clearly and effectively, possess specialized knowledge in a retail point of sale environment, be self-motivated, and be a fast learner.
Subject Matter Expert is the main focal point between the customer and the company!
Basic Qualifications
- Bachelor's Degree in Computer Science, Computer Engineering, Management Information Systems, or a relevant field.
- Experience in technical post-sales/support engineering, consulting, and/or other customer-facing roles consulting on, delivering technical products or services.
- Experience in Internet technologies, standards, and protocols, including SQL, scripts, Web architecture and design, XML, and JSON formatting.
- Thorough understanding and experience in retail solutions.
- Demonstrated problem-solving skills, drive for results, interpersonal savvy, and customer focus.
- Strong written and verbal communication skills, including the ability to effectively present technical and business-related subjects to all audiences.
Desired Qualifications
- Technical programming background, Web Services experience a plus.
- Experience with hosting or developing Internet delivered applications, managed security services, enterprise and data center networks.
Strong problem-solving and creative thinking skills are essential. Being capable of managing workflow, building relationships, asking questions, being flexible, positive, and accepting changes are critical to achieving professional success in this job position.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes.
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.
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