Job Description:
The Director, Specialty Solutions will focus on the intersection of strategic solutions alignment and operational excellence in a dedicated specialty market space. This role will work in a cross functional matrix and demonstrates subject matter expert (SME) in their given field of specialty area.
Responsibilities:
- Prioritize clients by revenue, whitespace, and MSA to help the sales team qualify strategic prospective opportunities.
- Partner with sales for alignment with Clients/Prospects quarterly meetings and with solutions and sales support teams to provide technical market specific knowledge and guidance as a trusted advisor to the client or prospect to support the sales or client services activities.
- Collaborate with sales team to develop ROI model(s) for solutions adoption.
- Partner with sales to develop presentations, provide demo/sales narrative(s), and specialty specific selling tools.
- Enhance specialty solutions which supports federal, state, local grants and objectives.
- Segment Clients within Specialty by applicable characteristics.
- Define and prioritize solutions gaps, competitive differentiators, competitive landscape.
- Collaborate with Product Management on market requirements and defining competitive advantages.
- Define and prioritize services gaps, for implementation and training, consulting, and partner services.
- Collaborate with market owners to develop business case to include 3-year financial model and define market characteristics plus specific window(s) of opportunity.
- Outline organic and inorganic growth options, buy/build/partner.
- Develop competitive pricing/packaging models that align with overall NGE pricing/packaging framework.
- Collaborate with Market Manager on developing market messaging.
- Perform other duties that support the overall objective of the position.
Education Required:
- Bachelor's Degree.
- Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
- 10+ years' in ambulatory health organization.
- 10+ years' solutions, sales, IT, or operational management experience.
- Working experience with or advising clinician, administrator, or other manager with direct responsibility for operational improvements.
- Or, any combination of education and experience which would provide the required equivalent qualifications for the position.
License/Certification Required:
- Clinical or technical degrees, certifications, or licenses.
Knowledge, Skills & Abilities:
- Knowledge of: IT operations in the ambulatory setting, clinical and administrative knowledge of the market, consultative sales acumen, and business operations of NextGen; deep understanding of 'mission driven' healthcare and its unique requirements for community care and government regulatory compliance.
- Skill in: Creative and strategic thinking skills. Executive communication and presentation skills; collaborative.
- Ability to: Foster teamwork; lead cross functional teams; be a trusted advisor to the market both internally and externally.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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