Role Responsibilities
The Account Manager will have responsibility for sales and revenue objectives, business development, strategic account planning, client relationship management, and customer support with LSEG's most regionally strategic customers. A successful Account Manager demonstrates accountability for the retention and growth of a multi-million-dollar book of business!
The Account Manager:
- Coordinates all commercial activities within mature client accounts, being responsible for the end-to-end customer relationship.
- Demonstrates deep understanding of key customer decision maker strategies, priorities, and needs.
- Initiates upsell and cross-sell client conversations to raise interest in a wider adoption of LSEG's propositions.
- Introduces larger solution opportunities in conjunction with Product Sales teams.
- Builds and embeds a long-term trusted advisor relationship within assigned accounts.
- Drives growth by expanding LSEG's footprint and solution adoption.
- Retains revenue by focusing on maintaining overall customer engagement and interest.
- Collaborates with internal and external partners.
- Maintains client networks to negotiate and close deals.
- Exhibits a strong sense of initiative and passion for the role.
Qualifications and Experience
- Financial Services experience within the customer segment. In-depth understanding of LSEG's customers, their business models, and workflows.
- Relationship building expertise.
- Confirmed ability to identify and monetize opportunities with new and existing clients.
- Strong ability to persuade and interpersonal communication skills. Ability to articulate complex propositions.
- Ability to use a variety of technologies with a high level of proficiency.
- Problem solving - ability to understand, articulate, structure, and solve client needs.
- Presentation and interpersonal skills - ability to deliver presentations to executives and communicate at all levels within an organization.
- Ability to effectively collaborate with account team members globally.
- Significant work experience in applicable industry and knowledge of customer workflow required.
- Shown account management, sales, or marketing experience in a customer-facing environment required.
- Prefer 3 years - demonstrated ability covering strategic accounts.
- University/college degree or equivalent experience.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence, and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
#J-18808-Ljbffr
