SENIOR CONSUMER SERVICE ANALYST - 79012004
Date: Oct 24, 2024
Agency: Business and Professional Regulations
Working Title: SENIOR CONSUMER SERVICE ANALYST - 79012004
DIVISION OF REGULATION
Position Number: 79012004
Hiring Salary: $1,298.46 - $1,532.56 Biweekly
** OPEN COMPETITIVE **
Our Organization and Mission:
License efficiently. Regulate fairly. Florida counts on DBPR to ensure a lot of important matters are handled well...
The Work You Will Do:
This position is located within the Division of Regulation, Tallahassee Regional Office. This position is responsible for reviewing alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department in various counties. Duties include but are not limited to:
Your Specific Responsibilities:
- Analyzes and processes complaints received by the Department...
- Consults with, assists and acts as liaison between and among the professional boards...
- Assist with the switchboard as needed.
- Performs other related work as required.
Knowledge, Skills, and Abilities:
- Ability to communicate effectively orally and in writing.
- Ability to use available technology to perform duties...
- Ability to organize data into logical format for presentation...
- Knowledge of application requirements, including Florida Statutes...
- Ability to plan, organize and coordinate work activities.
- High School Diploma or its equivalent; and
- One year Administrative or Clerical Office experience; and
- Experience formatting, editing and creating comprehensive correspondence...
Preferred:
Preference will be given to applicants who have/are:
- Experience in a regulatory field.
- Proficient in using OnBase and Versa Regulation.
- Knowledge of and ability to interpret and apply applicable Florida Statutes...
The Benefits of Working for the State of Florida:
“Working for the State of Florida is more than a paycheck...
- State of Florida retirement package: 3% employee contribution required.
- Nine annual paid holidays and one personal holiday.
- Ability to earn up to 104 hours of paid annual leave annually...
***Information contained in responses to Qualifying Questions concerning education...
Applicant Note: If you are the selected candidate for this position...
The Florida Department of Business & Professional Regulation is committed to increasing recruitment...
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act...
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer...
The State of Florida supports a Drug-Free workplace...
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference...
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
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