Job Title
Sr. Transaction Manager
Job Description Summary
As a member of Cushman & Wakefield’s Portfolio Advisory Group, the Sr. Transaction Manager will be dedicated to one or more of Cushman & Wakefield’s most dynamic client accounts. In this role, you will collaborate closely with peers and the account team to support a client's strategic real estate vision. As the Sr. Transaction Manager, you will be responsible for the day-to-day transaction management oversight for a complex real estate portfolio. Responsibilities include diligent oversight of transactions from initiation through execution, program management of stakeholder inputs, and oversight of account team support including, but not limited to, transaction managers, transaction coordinators, and/or transaction analysts. The Sr. Transaction Manager shall also be accountable for client budgeting, internal revenue management, and adherence to account and transaction level KPIs.
Essential functions and responsibilities
General:
- Implement portfolio plans with client’s real estate goals and objectives in mind
- Optimize and integrate portfolio with clients’ workplace strategy
- Collaborate with brokerage professionals to ensure effective negotiations of business terms for a wide variety of transactions including lease, sale, build-to-suit, sublease and purchase
- Collaborate with a broad range of internal contributors and client stakeholders
- Manage the flow of key documentation and client communications
- Work with the clients’ operational groups at all levels to identify real estate needs
- Prepare, review, and interpret financial analysis/accounting concepts
- Report all transaction revenue
- Ensure accuracy of all transaction reports and client materials
- Present transaction activity to client/C&W management
- Participate in all client/C&W business reviews
- Lead and/or facilitate client meetings
- Provide supervision for transactional team members and others team members supporting the transaction activity of the relationship
Process Management:
- Process and program management development and implementation
- Implement standardized processes that create maximum efficiencies and add value
- Oversee development and continuous improvement of standard forms and procedures
- Develop performance measurements for internal benchmarking
- Create and implement account operations manual/playbook
Transaction Management:
- Oversee transaction service delivery
- Coordinate and manage transaction teams
- Oversee/manage field broker selection process
- Determine clients' needs and communicate project parameters
- Oversee negotiations and management of transactions
- Collaborate with portfolio administration team to help ensure data accuracy
- Coordinate legal review of all client leased/owned documents
- Ensure accuracy of financial data and reporting
- Resolve landlord/tenant disputes
- Coordinate client site visits/market tours
- Ensure all state real estate standards are met
- Oversee budgeting and revenue tracking of all transactions
- Manage client rebate account
Strategic Planning:
- Lead the development of strategic plans and provide strategic real estate advice to clients
- Identify occupancy cost savings strategies
- Develop occupancy expansion/contraction strategies
- Ensure implementation of agreed upon strategy
- Produce and/or support business case development
- Prepare reports, data and financial analyses toward the completion of a strategic plan
- Execute strategies by developing action plans
- Quantify and report on occupancy cost savings and value add analyses
Key Competencies
- Client Service Skills
- Communication Proficiency (oral and written)
- Presentation Skills
- Financial Analysis
- Negotiation Skills
- Leadership
- Organization Skills
- Teamwork Orientation
- Multi-Tasking
- Strategic Planning
Important Education
- Bachelor’s degree required in any related field
Important Experience
- 7+ years real estate experience in transaction management or corporate real estate
- Experience with high-level, complex transaction management including experience in lease negotiations and strategy
Additional eligibility qualifications
- Must obtain and hold state real estate salesperson license
- LEED, MCR, CCIM designations are a plus
- Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc.
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