Columbia Basin College ("CBC" or "the College") seeks a Human Resources Consultant 1 (HRC1) to perform a variety of first-level professional and confidential duties in support of the College's on-campus Student Employment Program. This responsibility includes working independently to interpret and apply College, employment and federal work study guidelines, rules, policies and procedures. The HRC1 will work strategically with departments to identify and support existing and evolving initiatives related to Student Employment by coordinating student employee placement and processing, thereby enhancing students' experiential education. As a front-line position supporting students, staff and the public, superior knowledge of processes and excellent customer service is a must. This position is responsible for ensuring a positive student employee experience as it relates to all student employee interactions and processes through HR. This position reports to the Director for Talent Acquisition & Employee Development.
This position closes October 27, 2024 @ 11:59 PM Pacific Time.
If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at dcook@columbiabasin.edu or (509) 542-4407.
Primary Responsibilities
- Perform all aspects of Student Employment, including recruitment and advertising of Student Employment positions, placement of student employees within departments and timely processing of applicable hiring paperwork in the Onboard system;
- Assist student employees and supervisors in navigating through Student Employment Program processes, including the hiring process, explanation of eligibility and deadlines, completion of application materials and other employment forms, submitting timecards for accurate payroll processing, etc.;
- Serve as the front-line contact for staff, students, visitors and/or the general public accessing student employment services in the Human Resources Office;
- Develop advertising and outreach programs that aid in student employee recruitment and retention, including coordinating and participating in job fairs, National Student Employee Appreciation Week, National Student Employee of the Year, etc.;
- Seek out opportunities to present workshops and informational meetings to students, supervisors and the rest of campus to make them aware of the College's student employment services;
- Remain current on federal work study and other employment laws and regulations; implement changes within the Student Employment Program as needed to maintain compliance;
- Make recommendations for and maintain the Student Employment website, supervisor resources and handbook with updated and pertinent information;
- Develop and conduct appropriate orientation and training sessions for student employees and supervisors;
- Coordinate with the Financial Aid Office as needed to ensure proper oversight of the Student Employment Program;
- Receive, process and maintain all employment applications in the online applicant tracking system for adjunct faculty and temporary hourly's; create and organize job announcement position files; score applicant files for appropriateness of skills, experience and knowledge in relation to position requirements and release qualifying applications for review by the search committee or hiring manager;
- Maintain the recruitment and advertising of adjunct and temporary hourly positions, placement of those employee types within departments and timely processing of applicable hiring paperwork in the Onboard system;
- Perform related duties as assigned.
Required Qualifications
- Bachelor's degree from an institutionally accredited college or university; and
- One (1) year of related experience, ideally in career services, recruiting, human resources, student services or related field.
OR
- Equivalent combination of education and experience to demonstrate the ability to perform the essential functions and responsibilities for this position;
AND
- Technical proficiency with Microsoft Office products, including Word and Excel, to create, edit, and format documents and spreadsheets.
Skills and Abilities
- Analytical Skills: Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design work flows and procedures;
- Attendance/Punctuality: Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time;
- Customer Service Skills: Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments;
- Organization: Ability to organize projects, prioritize work flow, and complete multiple tasks simultaneously and accurately;
- Problem Solving Skills: Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics;
- Professionalism: Ability to approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments;
- Quality: Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality;
- Self-Motivated: Must be a self-starter and have the abilities and knowledge to maintain task efficiency, meeting all time lines and deadlines;
- Oral & Written Communication: Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; write clearly and informatively; edit work for spelling and grammar; present numerical data effectively; able to read and interpret written information.
Terms of Employment
This position is a full-time classified staff position. This position is overtime eligible and the typical work hours are Monday through Thursday, from 7:00 a.m. to 4:30 p.m. and Friday from 7:00 a.m. to 12:00 p.m.; however, must be available to work a flexible schedule when prior notice is given by the College.
PROCESS NOTE: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.
**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Human Resources, Communication, Analytical Skills, MS Office Simulation [Excel, PowerPoint, Outlook, and Word], Customer Service, etc.).
CONDITIONS OF EMPLOYMENT:
In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
Columbia Basin College operates under an approved affirmative action plan and encourages applications from persons of color, women, veterans and persons of disability. The Human Resources Office is accessible to those with disabilities. If you need accommodation in application or employment, contact the Human Resources Office at (509) 542-4740.
OTHER JOB ELEMENTS:
The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
PHYSICAL DEMANDS: While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.
WORKING CONDITIONS: Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.
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