When you join Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you'll be doing...
As a PEGA Business Analyst working in the Verizon Consumer Group Personalization Platform & Product Owner Team, you will gather information from stakeholders, cross-functional teams, and subject matter experts to analyze business needs and document requirements to support the design, development, and testing of a complete PEGA implementation.
As the BA, you will be responsible for translating the high-level vision into functional specifications for the development and testing teams. You will be a key player in agile process management, daily grooming sessions, analyzing, scoping, and accepting user stories and UAT.
Responsibilities:
- Collecting business and technical requirements by leading requirement gathering sessions with extended cross-functional teams.
- Crafting user stories, gathering group consensus, and entering into Jira.
- Contributing to the creation of use cases, test cases, and summary-level business requirement documentation.
- Supporting the Agile team day-to-day work functions by connecting/aligning with technical team, Quality Assurance team, UAT team, and business stakeholders.
What we are looking for...
Someone who looks to find ways to be more efficient in every corner and who sees every obstacle as a puzzle to be solved. You have the ability to demonstrate strong negotiation skills and work effectively with a variety of stakeholders. You are driven to resolve problems and overcome hurdles, and you approach every situation with a can-do, team-player attitude. Not only are you a Grade A planner and organizer, but you know how to engage a diverse team, set clear standards, remove barriers, and ensure accountability. You're no stranger to tight timelines and competing priorities. You should be a great communicator and able to interpret data in a meaningful way, translate complex technical specifications into concrete requirements, and inspire and equip everyone around you to make sound decisions and do their best work.
You'll need to have:
- Bachelor's degree or four or more years of work experience.
- Six or more years of relevant work experience.
- Experience working as a development/business analyst eliciting requirements from the business stakeholders.
- Project management experience.
- Experience with Agile and Scrum methodology.
Even better if you have:
- PEGA Systems Business Architect (CBA) certification.
- PEGA Decisioning knowledge.
- A degree in Computer Science/Information Systems, Marketing, or Business Administration.
- Technical project experience on enterprise impacting projects.
- Experience applying agile project methodology concepts.
- Ability to handle multiple complex projects simultaneously.
- Excellent technical (e.g., systems design) and/or analytical skills.
- Ability to work in PC, including desktop applications competency (e.g., Microsoft Office, Microsoft Project, Google tools like Sheets, Docs, and Slides).
- Excellent business knowledge and interpersonal skills.
- Working knowledge of JIRA and Clarity.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
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