The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.
Tasks/Responsibilities:
- Effectively manage client communications and expectations.
- Able to function as subject matter expert in order to collect complete and accurate business requirements from clients.
- Work as a team player and leader in order to effectively coordinate across functional teams.
- Collaborate with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions.
- Develop documentation that accurately reflects client needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc).
- Create clear and easy to follow user guides for clients and end-users.
- Share knowledge and organize training for team members.
Key Competencies:
- Leadership and entrepreneurial spirit
- Advanced decision making and problem solving skills
- Analytical mindset
- Written and verbal communication and presentation skills to both technical and non-technical teams
- Solid business requirements gathering skills
- Wireframes, specifications, and technical documentation
- Understanding of user experience design principals
- Team building/collaboration
- Positive attitude, enthusiasm, and flexibility
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business or related discipline)
- 3-5 years of experience in software development projects, including client facing projects
- Proficiency with MS Office suite of products (i.e. Excel, PowerPoint, Visio, Outlook, etc.)
- Agile software development experience
- Specialty pharmacy industry experience preferred
- Strong written and verbal communication skills
- Ability to share creative and new ideas
- Organizational and time management skills
- Continuous process improvement skills
- Partnering and problem-solving mindset
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