Senior User Acceptance Testing (UAT) Analysts are trusted members of AutoZone’s dynamic Digital business team ensuring that great experiences are delivered to our customers and employees. Our team partners with AutoZone technology teams to continually modernize and transform AutoZone’s digital platforms to meet customers where they are. We are fusing digital and physical experiences and adapting business models to deliver customer value in efficient ways across our websites, mobile apps and store systems.
We are seeking a Senior UAT Analyst to lead the development and execution of testing and monitoring strategies with a focus on the customer journey and drive towards business outcomes. We expect Senior UAT Analysts to immerse themselves in the customer experience and product objectives, understand retail systems, and provide testing thought leadership. The Senior UAT Analyst guides junior team members and vendors.
At AutoZone, we desire people that want to grow their career. Our business is growing and digital is a big driver of that growth. As a member of our Digital team, we will work to further develop your skills in line with your career plan. AutoZone is a fun family-oriented company with employees that support each other. We have a flexible hybrid model that mixes working from home and working from the office to support the work-life balance of our team members.
Key Responsibilities:
- Collaborate with agile teams including product management, IT, user experience team members ensuring that the business, product and customer journey goals are addressed by test strategies, scripts, data models and plans.
- Validate to ensure that the product has the desired impact and is meeting customer needs in test environments and production.
- Review UAT analyst and vendor test cases ensuring sufficient coverage of the customer journey and related data/UI scenarios. Personally execute as well as provide directions to UAT vendors on regression, new features, exploratory and automation UAT testing.
- Provide thought leadership, insights and direction to agile teams based on testing results and root cause analysis. Act as an integrator between the needs of product teams and possible technology solutions.
- Develop test automation strategies, improve automation quality and increase the % of automated UAT test cases so that teams can focus exploratory testing on more strategic enhancements and defect follow up. Improvise the current framework to mimic the best-in-class industry practices.
- Provide leadership to the rest of the UAT team and vendors to shape UAT processes in-line with best-in-class industry practices. Present the strategies and improvements concepts to the leadership team.
Desired Traits:
- Self-starter with curiosity, capacity and tech savvy to understand complex, integrated systems.
- Maintain a strong subject matter expertise in a variety of retail and digital eCommerce business.
- Dedicated with the ability to combine critical thinking, problem solving with hands-on execution.
- Detail-oriented, with strong analytical and problem-solving skills.
- Ability to communicate effectively to both technical and non-technical audiences.
- Team player with strong interpersonal and collaboration skills.
- Ability to work with shifting priorities to meet project requirements; self-motivated.
- Ability to work cross functionally to ensure site change objectives are consistent with requirements.
Requirements:
- Bachelor’s degree in science, Technology or Engineering; master’s degree preferred.
- Minimum of 5-7 years of quality assurance experience or UAT experience in a web development and/or application software development environment.
- Minimum of 3-4 years of functional automation skills using Selenium with Java, TestNG, Cucumber, Appium, AppliTools, Git Lab, & Maven.
- Experience leading 2-3 medium to large sized UAT efforts simultaneously.
- Working knowledge of test management software (e.g. QC / ALM / JIRA / Zephyr / Agility).
Some other things that would definitely make a strong impression on us:
Cool projects that aren't part of your job (i.e. hobby projects, a Github profile).
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