Location: Orlando FL 32812
Hours: Shift: 11:30 a.m.- 8:00 p.m., or if they prefer 12:00 noon- 8:30 p.m.
Requirements/Certifications
· Requires 1-3 years of Pharmacy billing, data management, and customer service experience.
· 2+ Years Accounts Receivable Experience including Billing, Reconciliations, and Collections. Solomon Experience needed.
· Billing Specialist will work in the mail order line of business and manage 2 ques- POS- (no phone work), and on other days the Exceptions Cue, which is 100% phone work. It averages out to about 80% phone work.
Description:
· Responsible for timely and accurate client record maintenance. Support Client Billing and remittance. Research and resolve questions, complaints and grievances and ensure information in all databases is accurate and properly configured to support operations and properly record revenue.
· Support Management by communicating report results through meetings/e-mails to help mitigate revenue risks. Record all contracting information regarding billing and adheres to Sarbanes Oxley Policies for Employer Solutions.
· Researches and resolves Client Account Issues and ensures Billing System is updated timely, appropriately and accurately to support accurate Client Remittance and proper revenue recognition for assigned Clients. Ensures timely delivery of billing cycled invoices to Clients.
· Prepares 5500 Schedules. Maintain annual audit spreadsheets for completed 5500S. Utilize billing history to initiate schedules proactively. Maintains documentation with processed information.
Researches and responds in a professional and timely manner to inquiries from both clients and other Internal Staff.
· Researches information regarding complex inquiries, develops solutions, and communicates professionally the outcome by telephone and in writing. Communicates with Account Executives to ensure that Client data is gathered in a timely manner.
· Responds to client/account management requests to update/change client information and ensures that all changes are made within operational guidelines and accurately support all other system related functions.
· Follows through on additional requests/projects as requested by Management.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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