Asset & Wealth Management, Marcus by Goldman Sachs - Provisioning Specialist, Draper UT
Location: Draper, Utah, United States
Opportunity Overview
Corporate Title: Call Center Representative
Office Location(s): Draper
Division: Asset & Wealth Management
Wealth Management
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees.
Marcus by Goldman Sachs
The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.
YOUR IMPACT
As a Provisioning Specialist within Goldman Sachs Marcus, you will play a critical role in provisioning system access and resolving access related issues for a key business line within Marcus. The Provisioning team is responsible for provisioning system access, performing regular access audits, and resolving system issues for Deposits. Provisioning works closely with business leaders, onboarding teams, Engineering, and external partners to ensure all employees are equipped to perform their role. The team also continually works to enhance current systems and processes.
Responsibilities
- Provision all necessary systems for new hire and transfer employees.
- Troubleshoot system issues and validate errors.
Basic Qualifications
- Strong time management and organization skills to be able to work on tight deadlines.
- Demonstrated communication skills and techniques within a fast-paced corporate environment.
- Ability to identify and troubleshoot technical errors.
- Flexibility to use similar skills in report audits, reporting, tool development etc.
Preferred Qualifications
- Experience in provisioning for contact center operations and applications.
- Experience in system provisioning or a tech-related field.
- Experience in Excel.
- Experience with Jira and Confluence.
- Experience in banking/financial services.
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity.
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