About HUB International:
HUB International Limited ("HUB") is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 10,000 employees in 450 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
About The Carrier Management Team
The Carrier Team assists as the bridge of communication between the Hub Accounting teams and our Insurance Carrier and Broker partners. As a servicing and support unit, they work closely to ensure carrier inquiries, documentation, and escalations are thoroughly researched and resolved.
About the position:
The Carrier Team Analyst is responsible for collecting, organizing and interpreting data to create a visual of the department's overall performance for our offshore partners. Utilizing their technical skills, they will be able to effectively analyze, audit and communicate insight into KPIs, escalation volume, business gaps and strengths all with the intention of improving efficiencies.
Responsibilities:
- Support the various accounting teams in resolving carrier opportunities and documentation management.
- Monitor assigned cases and tasks to completion.
- Analyze potential discrepancies and issues and make necessary corrections to inquiries.
- Review and handle service cases by providing reassurance and ease to partners.
- Collaborate with supporting departments to ensure a seamless and positive service experience.
- Identify escalated cases that require additional support and elevated solutions.
- Build and maintain positive connections with Hub team members and partners.
- Participate in a positive and collaborative team culture that promotes growth and mentorship.
- Provide additional aid in various projects and initiatives.
Required-Preferred Qualifications:
- Required 2+ years with a proven track record of providing exceptional service and support.
- Professional certification or BA in Business, Accounting, or related area is preferred.
- Excellent interpersonal and customer service skills.
- Adaptability to shifting priorities and managing multiple cases to achieve successful results in a growing environment.
- Excellent verbal and communication skills to build and maintain positive relationships.
- Strong organizational and time management skills with the ability to prioritize and meet deadlines.
The expected salary range for this position is $22.50 to $28.50 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application.
HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, retirement matching, paid-time-off benefits, eligible bonuses, and commissions for some positions.
Disclaimer: By applying to this job and providing your mobile number, you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.
Department: Accounting & Finance
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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