MUST HAVE EXPERIENCE WITH EMR - LIGHTNING STEP
What We Offer
- $35/hour
- Completely Remote
- Start out temporary with potential to become permanent after 3 months
The Company You'll Join
The OCD and Anxiety Treatment Center (TOATC) is the nation’s largest provider of IOP services for individuals dealing with OCD, Anxiety and Trauma. As the leading provider, our clinical outcomes are second to none. You will join a winning team that is committed to evidence-based treatment and long-term results. We strive to change the lives of individuals and their families suffering from unrelenting anxiety, disturbing thoughts, and avoidance that keeps them from living their lives.
The Purpose of Your Role
The billing specialist is responsible for assisting billing operations. They enforce policies and procedures and streamline effective billing processes across multiple disciplines. The billing specialist performs all billing transactions and assists in billing and collection operations to ensure accurate and timely submission of claims, payments, prompt collections, and aggressive denial management. They resolve complex billing issues and initiate innovative billing functions. This is a remote position.
Success Indicators/KPI’s
- A/R greater than 90 days 12% or less
- Claims exception rate of less than 2.5%
- Bad debt less than 1.5% of annual income
- Ability to audit, identify and resolve process inefficiencies
- Ability to lead and motivate a team
- Demonstrate in-depth knowledge of medical billing practices
- Be organized and results driven
Responsibilities
- Oversees the day-to-day operations of the Billing Department
- Designs strategy for the department and sets goals for growth
- Completes all Train the Trainer coaching and responsibilities
- Trains new employees and coaches and develops existing employees
- Manages performance problems and terminations
- Supports problem resolution and decision-making
- Audits the team for accuracy, efficiency, and effectiveness
- Manages and approves timecards, paid time off, and sick time
- Trains new and current billers, ensuring smooth workflow
- Maintains a thorough knowledge of all the payer contracts and ensures contract billing is timely and appropriate
- Maintains balance with the general ledger and budget
- Tracks, submits, appeals, and resolves denied claims, and analyzes reimbursements according to contractual agreements
- Performs a variety of duties, including accounts receivable, customer service, correspondence, and daily reconciliation of activities
- Manages unassigned payments and applies them to outstanding balances or submits requests for refund
- Coordinates benefits and transition between various levels of care
- Learns and practices de-escalation techniques
- Adheres to all company policies and procedures
- Other duties as assigned
The Skills and Expertise You Have
- 2+ years experience in medical billing - MUST HAVE LIGHTNING STEP EXPERIENCE
- Expertise in processing claims for insurance companies
- Demonstrates leadership and management capabilities
- Works and communicates effectively
- Familiarity with medical terminology and medical billing practices
- Proficient knowledge of computers, including Microsoft Word, Excel, and other computer software
- Accurate and efficient electronic data entry
- Must be punctual and maintain excellent attendance
- Organized, detail-oriented, takes the initiative, and completes job responsibilities independently
- Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
- Thrives in a changing work environment
Preferred Qualifications
- Working knowledge of EMR software
Disclaimer
TOATC has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, TOATC reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.
Equal Employment Opportunity Commission (EEOC) statement
TOATC is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law.
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