REIMBURSEMENT RESOURCE REP-ACCOUNTS RECEIVABLE
Location: FORT MYERS, FL
Company: Millennium Physician Group is seeking to hire a full-time Reimbursement Resource Representative Accounts Receivable to join our Medical Billing/Business Services Team. We are looking for a new team member who is positive, energetic, able to multi-task, and loves patient interaction. We want someone who supports our top initiative of ensuring an excellent patient experience!
Schedule: Full-time: Monday - Friday 8:00am - 5:00pm
Hybrid Position: After 90 days on-site, eligible for 3 days remote and 2 days on-site. Not a fully remote position.
Requirements:
- 2+ years experience in insurance carrier appeals
- Athena EMR preferred
Responsibilities:
Our Reimbursement Resource Representative-Accounts Receivable is responsible for claim resolution and payment. The employee works insurance claims and patient accounts using department guidelines and MPG electronic systems. The position requires a thorough knowledge of insurance carrier billing and reimbursement, CPT, modifiers, and fee schedule differences. Also requires understanding of how to decipher explanation of benefits and explain the impact to the customer. Position requires the ability to conduct both telephone and face-to-face meetings with patients regarding account resolution and payment collection.
Essential Duties and Responsibilities include:
- Accurately communicates and documents patient information for both pre and post visit data collection.
- Communicates trends/issues identified with processes, carriers or provider responses.
- Coordinates the completion of carrier attestation forms, supporting documentation or other documents are submitted to the specific carriers through established workflows in a timely manner post visit.
- Utilizes daily schedules, carrier website, forms, fax/scanners, etc. to complete daily tasks while maintaining HIPAA privacy restrictions.
This position earns competitive compensation plus a full benefits package, including 401(k) with match and three weeks of PTO! We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
Required Knowledge and Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Experience working in healthcare and insurance industry and thorough knowledge of insurance carrier billing and reimbursement, CPT, modifiers, and fee schedule differences required.
Required Skills and Abilities:
To perform this job successfully, an individual should have strong computer skills and knowledge of EMR systems; Athena knowledge preferred but not required. The individual will be required to perform venipuncture. While performing the duties of this job, the employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
Benefits:
- 3 weeks PTO & 7 paid holidays
- Medical, Dental, Vision
- Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
- 401(k) with match
- Employee Wellness
- Other Employee Discount programs like Tickets at Work and cell phone discounts
- Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more
Why Millennium?
Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills, and a willing smile ready to share.
If you are interested in joining an organization that puts an emphasis on teamwork and family, then Millennium Physician Group is the right choice.
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