Seniority Level: Chief Operating Officer
Industry: Professional Services
Employment Type: Full-Time
Location: Denver, Colorado
Job Functions: Legal Services
Job Description: A leading Denver based law firm, representing clients in a diverse range of industries, seeks a Chief Operating Officer. The Chief Operating Officer (“COO”) is primarily responsible for business and non-legal aspects of the firm. Reporting to the partners through the Management Committee, the COO is responsible for finance and accounting, technology, human resources, facilities, communications, marketing, and administration. Overall responsibilities extend from day-to-day business issues to longer term issues and strategic planning.
Role Overview: The Chief Operating Officer (COO) is responsible for the day-to-day administrative and operational functions of the Firm. The COO reports to the Managing Partner and oversees operational matters while coordinating with the Firm's senior leadership team (CLO, CFO).
Primary Duties and Responsibilities:
- Operational Planning and Strategy: Analyze business operations to increase profitability and ensure that Firm policies and procedures are carried out effectively.
- Operational Policies and Procedures: Collaborate with the Managing Partner to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth strategies of the Firm.
- Budgeting and Profitability: In consultation with the CFO and Director of Finance, develop a budget for the operation of the Firm. Review and develop methods of determining and ensuring profitability of client engagements.
- Staff Leadership: Provide day-to-day staff leadership and management reflecting the vision, mission, and values of the Firm. Motivate and lead a high-performance administrative team. Attract, recruit, train and retain staff for the Firm.
- Measurement and Reporting: Ensure measurement and effectiveness of all internal and external operational processes, providing timely, accurate and complete reports to the Managing Partner on the operating condition of the Firm.
- IT: Maintain the Firm's technology infrastructure to maximize internal efficiencies within the Firm; supervise the Director of Information Technology.
- Cybersecurity: Create and manage, in connection with the CFO and CLO and IT Director, the Firm's cybersecurity systems.
- Leasing and Space Planning Matters: Manage relationships with the Firm's landlords, including negotiating leases, amendments and related matters.
- Library and Information Services: Manage the Firm's library, information services, and related online research vendors and services.
- New Business Intake and Records Management: Manage the Firm’s new business and conflicts and records management systems.
- Business Insurance: Manage all business insurance and relationships with brokers and consultants.
- Firm Leadership Meetings: Facilitate and participate in Firm Management Committee and Partner meetings.
- Administrative Directors and Managers: Manage and supervise administrative directors and managers.
- Procurement and Vendor Relations: Approve the purchasing of office equipment and supplies.
- Disaster Preparedness: Ensure emergency protocols are in place, with staff trained on the same; develop a disaster readiness plan.
- HR Matters: Oversee and manage the Director of Human Resources.
Important Leadership Traits:
- Strong leadership ability.
- Strategic mindset.
- Professional and ethical acumen.
- Sound technical skills and analytical ability.
- Well-organized and self-directed.
- Excellent communication skills.
- Ability to delegate appropriately.
Education and Experience: An MBA; professional certifications such as Certified Legal Manager is preferred. At a minimum, the COO will have graduated from a recognized college or university with major course work in business administration or management, finance, human resources, technology or marketing or comparable work experience. Experience in management at a law firm, preferable as a COO or in a similar capacity.
Benefits: A Certified B Corp, offers a professional work environment, competitive wages, and an excellent benefits package to qualifying employees.
Position Salary Range: $250,000 to $300,000
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