Executive Director - Clinical Institutes North Division
Location: Seattle, WA, United States
Posted on: Jun 01, 2023
Profile:
The Executive Director provides administrative and operational leadership of the Providence North Division Clinical Institutes and Specialty Services as assigned by the CMO, Providence Clinical Institutes for the North Division. This role will partner with the Institute Directors of Operations and Executive Medical Directors to oversee all clinical operations, and develop and implement strategic planning and business development. Coordinates communication through a wide variety of communication mediums. Assures long-term organizational success through overall excellence of operations, outcomes, quality, service, staff and physician satisfaction.
Key Responsibilities:
- Understand, support, and implement the mission of the Providence Clinical Institutes to deliver health care to those in need in the performance of all job responsibilities.
- Establish business development objectives and long-range strategic plans for assigned institutes and specialty services in collaboration with the CMO, Providence Clinical Institutes - North Division, Divisional Chief Strategy Officer and other executive leadership.
- Responsible for monitoring, directing and evaluating all clinic operations under assignment, including resource utilization, staffing, budgeting, quality, caregiver engagement, patient satisfaction, etc.
- Understand sources of patients and referrals to lead in the design and implementation of strategies to maintain and grow institutes and services as well as the introduction and growth of new services.
- With CMO, Providence Clinical Institutes - North Division, Regional Chief Executive PCN and other key stakeholders, prepare and recommend budgets, goals, and objectives taking into consideration input from providers.
- Monitor overall performance - budget, operations, financial targets, customer service, etc.
- Partner with the CMO to ensure that stakeholders are well informed regarding relevant strategy, direction, current issues and management response to those issues.
- Ensure that all accrediting/reporting standards and organizational policies/procedures are complied with.
- Lead teams and divisions to meet goals and deliver outstanding results around operations, quality, finance, growth and service.
- Lead by example and develop a management team that can plan, implement, evaluate and monitor change in a positive manner, involving staff participation and input as appropriate.
- Conduct performance appraisals and provide positive feedback and critical input as required.
- Work with service line leaders and physicians to develop services and programs to meet patient needs and promote the overall success of the organization.
- Direct the deployment of a complex mix of resources (e.g., caregivers, systems, vendors).
- Act independently, guided only by very broad organizational policies and objectives.
- Hold regular meetings to discuss methods for improving patients and caregivers experience, efficient/safe operations and overall performance.
- Create, recommend and implement new programs to increase and maintain patient care and satisfaction.
- Perform other related and similar duties as required and as assigned.
Ideal Qualifications:
- Master's Degree in Healthcare Administration or Master's Degree in Business Administration or comparable field required.
- 8 years of proven track record in multiple areas of healthcare management, operations and corporate functions.
- 8 years of Leadership Experience.
- Financial, business development, complex project management, marketing, analytical, team building and collaborative working skills.
- Proven change management skills including crafting of strategic direction, working with institutional infrastructure and processes and effectively directing/ managing tactical processes.
- In depth current working knowledge of clinical practice and processes.
- Working knowledge of labor contracts and application to practice where applicable.
- Ability to understand business needs and deliver services to meet the needs.
- Ability to communicate effectively.
- Ability to conceptualize and implement new service delivery models.
- Ability to serve as a change agent supporting integration concepts.
- Ability to represent the organization professionally and build collaborative relationships with various agencies or organizations.
- Ability to analyze data, regulations, and practices to develop progressive and compliant programs including TJC, Title 22, etc.
- Ability to effectively work in a multi-entity organization including hospitals and satellite facilities.
- Demonstrate systems thinking.
About Providence:
At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Compensation: The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call pay.
Company: Providence Jobs
Job Category: Clinical Administration
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4015 SS OPS MGMT WAMT 3
Address: WA Seattle 800 Fifth Ave
Pay Range: $102.83 - $189.90
Expires: 2023-07-01
Application for: Executive Director - Clinical Institutes, North Division
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