We are seeking a New Business and Operations Vice President for integrated pitches, proposals, and programs that span strategy, creative, content, production, activations, reporting, and more. If you like creating collaborative new business proposals, problem-solving new agency solutions and business models, driving to deadlines, paying attention to detail, and setting teams up for success, this is the job for you.
Who are you?
You love the excitement of the agency new business process: working with cross-functional teams to coordinate innovative and customized inputs and leading the pitch preparation process under tight deadlines. You are dedicated and thorough so that nothing falls through the cracks. You love people, relationship building, collaboration, communication, and being in a fast-paced work environment—and thrive on integrating with some of our industry’s brightest leaders in creative, strategy and AI. You are a self-starter and have the follow-through and operational know-how to take a program from initial proposal into full program setup, with strong team onboarding and program management chops.
The job
You will be responsible for coordinating, managing, and inputting into the new business process, ensuring integration across teams in developing responses to new business requests and RFPs (from detailed RFI questionnaires to complex creative presentations). Together with Assembly Account Leadership, you will be leading new business efforts to secure new clients and organically grow existing clients. When projects are ready to convert, you will partner with the Head of Client Delivery for resourcing, onboarding, and confirming additional setup requirements to smoothly stand up and guide teams to kick off. To support new business growth, you will take the lead on awards and promotional opportunities, as well as managing and ensuring case studies of our best work are proactively created and at the ready. When you’re not pitching, you’ll be meeting with leaders across the larger DJE Holdings network to learn more about our agency’s products, resources and offerings to offer up new solutions and operating models for Assembly to secure and onboard new workstreams. Additionally, as our knowledge manager of best-in-class work and wins, you will be the best person to help redefine and establish a broader Assembly onboarding process.
Responsibilities
- Representing the agency as the first point of contact for prospective clients; understanding their needs and objectives and presenting this back to the senior team.
- Managing and completing detailed prospective Requests for Information (RFIs) and Requests for Procurement (RFP).
- Supporting the refinement and roll-out of Assembly new business development process. Ongoing management of this process, including the lead capture process, qualifying and prioritizing opportunities.
- Tracking agency wins and losses and reviewing performance, conversion rate and costs.
- Ensuring that there is no conflict of interest in working with a potential client.
- Working with the Project Management team and Finance to ensure all budgets are in line with scopes of work and realistic based on market and company knowledge.
- Partnering with the Assembly Leadership Team on all efforts relating to events, awards and case studies.
- Partnering with the resourcing and senior leadership team on all efforts relating to staffing pitch teams, as well as transition resourcing to staff new wins.
- Partnering with account and program leadership to create effective onboarding programs for new team members and to launch new programs.
- Staying in lock step with launches of new Assembly work to proactively manage and develop case study and awards entries.
Basic Qualifications
- Minimum of 8 years of relevant experience in new business operations, account management, program management, and/or related fields.
- A bachelor’s degree or equivalent work experience.
Preferred Qualifications
- Experience working on digital / creative / communications / advertising / PR integrated programs.
- New business pitch material development and process experience.
- Excellent communication skills across both client and internal teams.
- Experience in program management to run pitch workflow, new program setup, and collaborate with resource management.
- Proactive thinking: ability to juggle multiple goals and deadlines.
- Facilitation, negotiation, & problem resolution skills: Ability to build a strong network and relationships.
- Fluency in Microsoft Office Suite (Word, Excel, PowerPoint) and Smartsheet (or other similar project management tool) is required.
Salary: $99,000 - $175,000 a year
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
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Assembly is an integrated agency providing purpose-built communications to Microsoft – bringing strategy, creative, research, social and digital, and influencer marketing together to drive tangible business results and advance Microsoft’s mission to empower every person and organization on the planet to achieve more.
We advocate for ideas based on real audience insights and sound strategic opportunities and bring them to life with creative executions that earn attention. We are the team behind some of Microsoft’s most exciting work across Surface, Xbox, M365, and Windows to name a few. We are the lead agency for the Microsoft brand across social; the global PR agency of record for Xbox; and the influencer agency of record for Xbox, Surface, M365 and Windows. Assembly is also a strategic partner for executive communications across Microsoft Store and several executives across the company.
Our results are a direct reflection of our culture and people – we believe that bringing together diverse perspectives enhance creativity and innovation, and we embrace and celebrate differences both in our organization and through our work. We’ve partnered with Microsoft for 27 years, across 17 countries around the world. Come be a part of our collective story as we partner with Microsoft to enable each other to achieve more.
Assembly Media was founded in 2014 under DJE Holdings to exclusively service Microsoft. In 2019 our parent agency, Edelman, was recognized by AdAge as one of the top 10 creative companies in the U.S. and recognized as a 2019 Best Place to Work.
Assembly is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
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