Job Summary
The Director, Product Solutions works closely with customers and business units from a strategic perspective to identify, develop, and implement initiatives utilizing applications and product portfolios to improve business processes and outcomes, promote the strategic use of information technology, and enable the workforce to use technology as a competitive differentiating tool.
Primary Objectives
- Drive the product and application lifecycle, including understanding priorities and program objectives, business process best practice and requirements, holistic solution design, product evaluations, configuration and execution processes.
- Manage a holistic technology platform to ensure customer interfaces, fulfillment and accounting needs (full Enterprise Resource Planning (ERP)) are addressed with the initial system and process design.
- Champion third party products, execution excellence, and active business engagement to manage enterprise technology demand and maximize business effectiveness and outcomes for technology programs.
- Manage, lead, and develop the Product Solutions team.
Duties and Responsibilities
- Create and execute with business and financial leadership a strategic vision to provide insightful and actionable business information used to analyze results, forecast performance, assess competitive positioning, and evaluate strategic opportunities.
- Partner and engage with corporate and operational stakeholders to understand needs and priorities.
- Participate with the CIO, other members of IT leadership, and business leaders in the selection of external technical resources to deliver components of new IT platforms as needed.
- Effectively manage programs and projects in terms of scope, resource allocation, changes, timeline, budget, etc.
- Establish, develop and maintain strong relationships with key stakeholders, peers and related processes groups.
- Compile and evaluate candidate projects for development into future product design.
- Analyze enterprise technology capabilities to identify priority gaps and opportunities.
- Manage, develop, and guide integration, external vendor and partner management, application support and training needs.
- Drive and define the solutions and product requirements and manage these through the product lifecycle.
- Develop solution and product roadmaps, including product requirements and client feedback/integration into requirements.
- Manage and develop systems that support enterprise scale, agility and effectiveness.
- Provide budgeting leadership to maximize enterprise technical effectiveness.
- Prioritize needs and investments based on enterprise priorities and account sales, relationship needs, client feedback, competitive positioning, and industry research.
- Connect and foster external networking opportunities to deliver valuable insight into other similar professionals’ business practices and technology footprints.
- Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
- Bachelor’s degree in Business, Computer Information Systems, or similar degree or equivalent combination of coursework and experience in directly related field required.
- Master’s degree preferred.
Work Experience
- 8+ years’ progressive software application and/or product solution experience required.
- 5+ years' experience in a technical leadership position required.
- Experience with software design in complex, multi-tasking, real-time highly available systems required.
- Experience with complex software solutions across multiple generations of product required.
- Experience in Agile software development life cycle (SDLC) methodology required.
Required Knowledge, Skills and Abilities
- Proven ability to drive and shape the technology strategy and capability to deliver complex solutions.
- Skilled in building relationships and successfully articulating and promoting the value of the product solutions function across the organization.
- Strong understanding of the company’s overall strategy and the ability to align projects to identified goals.
- Demonstrated superior ability to recognize and define problems, understand business and system processes, collect data, establish facts, and draw valid conclusions.
- Proven ability to design solutions encompassing dimensional models.
- Analytical skills used to evaluate, understand, and interpret data from internal and client perspectives.
- Ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences.
- Strong interpersonal relationship skills with demonstrated ability to lead and motivate others.
- High level proficiency with Microsoft Office products at the following levels: Visio, Excel with PowerPivot, Word, Outlook, Access, SharePoint, and PowerPoint: Intermediate level of skill.
Competencies
- Builds High-Performing Teams Selects, organizes, and motivates colleagues to work together in a committed way to achieve a common mission and ensures a pipeline of talent for the future.
- Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
- Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate colleagues to achieve more than they thought possible.
- Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
- Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
- Partners Across Boundaries Works collaboratively and effectively with colleagues throughout the company toward the common good of The Pasha Group.
- Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.
PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often.
- Walk/travel within office environment, crouch/bend to access floor-level storage - Often.
- Use hands/fingers to operate office equipment, type/complete data input, write - Often.
- Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Regularly.
- Sight sufficient to read instructions, documents, and screen-based information - Often.
- Use hands/fingers to manipulate and file documents, folders, small objects - Regularly.
Working Environment
This role requires work that may involve the following environmental conditions:
- Corporate office environment.
Travel
10% Must be able to travel independently U.S. locations including Hawaii.
Screening Requirements
Background Checks.
Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The applicable salary range is aligned to one of 5 zones according to a cost of labor index for the geographic location of the role. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include related experience, education and training, location, business needs, or market demands. The expected salary range for this role is set forth below. Ranges may be modified in the future.
Zone 1: $195,000 - $240,000.
The Pasha Group family of companies are EOE/AA Employers – Minority/Female/Veteran/Disabled/and other Protected Categories.
#J-18808-Ljbffr
