Join Axon and be a Force for Good.At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your ImpactAxon Key Account Leader for Major Accounts are responsible for selling Axon products and services to our largest law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.
What You Do- Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.
- Develop and maintain client relationships to ultimately drive revenue growth.
- Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions.
- Cultivate customer relationships and ensure effective service delivery to accounts.
- Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts.
- Support execution of strategy at the account level.
- Work with and bring in experts/specialists where required.
- Oversee and know all account activities for your major City/County/State accounts.
- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities.
- May provide customer product training as necessary.
- Accountable for individual expense budget management.
- Own account relationship and drive overall customer satisfaction for assigned accounts.
- Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing.
What You Bring- Minimum of 8 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience.
- Minimum of 3 years’ experience managing a book of business of Major Accounts.
- Solution or consultative sales experience working within complex sales processes.
- Data management experience using Salesforce (preferred) or similar CRM.
- Strong understanding of Virtualization and Cloud.
- Able to travel 70% + (3-4 days a week on the road) including overnight travel.
- Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences.
- Startup experience & some vertical experience.
- Law Enforcement / Public Safety experience.
- Team Player: collaborate with various team members regularly.
- Ready to own & drive the territory.
Benefits That Benefit You- Competitive salary and 401K with employer match.
- Uncapped commissions.
- Discretionary paid time off.
- Robust parental leave policy.
- An award-winning office/working environment.
- Ride along with real police officers in real life situations, see them use technology, get inspired.
- And more...
The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 80,000 in the lowest geographic market and USD 150,000 in the highest geographic market. On average, the national commissions target range for this role is between 150,000 and 450,000 USD. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our base salary is just one component of Axon’s competitive total rewards strategy including benefits, an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.
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