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Job Summary
The Vice President of Internet Growth Segments is a critical member of Xfinity Internet's Senior Leadership team, helping accelerate growth in Internet and Home connectivity services. Key to this role is a collaborative leader who can drive, nurture and support product innovation, and elevate Xfinity Internet as the leading internet services provider through customer segmentation and insights-led product strategies, new business models and customer experiences.
Core Responsibilities:
- Set product strategy for the Internet services roadmap to ensure market leadership, differentiation, and profitable market share growth.
- Work in partnership with growth & pricing teams to define pricing and packaging strategy to inform product business cases, and overall product profitability.
- Lead new product launches including orchestrating the end to end go to market plan, business case and budget, customer value proposition, go-to-market introduction and on-going product life cycle management tied to achieving our business objectives.
- Identify new products and services to drive top line growth and profitability over the Long-Range Plan, with a focus on high growth potential customer segments.
- Create product solutions that improve loyalty & churn and increase upgrade and cross sell performance across our key customer segments.
- Accelerate the evolution of Internet services to increase monetization of existing products, drive expansion of applications, with cross-sell/upsell and e-commerce opportunities.
- Work closely with Business Intelligence and Customer Research teams to utilize Xfinity Segmentation framework to formulate recommendations around key consumer trends, technology developments and the competitive landscape within the media, technology, and communications industries.
- Partner effectively with Product Technology teams to foster continued innovation of our platforms to help drive innovation, efficiency, and scale economics.
- Coordinate with Strategic Development, Corporate Development and Technology teams to assess decisions around make, buy, or partner in support of our product roadmap and consumer needs.
- Drive collaborative approach to research, innovation, and product development work in mobile; identify and execute go-to-market strategies that set us apart from the competition.
- Close collaboration with Finance, Marketing, Sales teams to evaluate competitive environment and product offerings that address opportunities or gaps, and research and execute go-to-market strategies.
- Actively provide thought leadership on approach and resolution for high impact strategy initiatives for opportunities and challenges across the **MEMBERS ONLY**SIGN UP NOW*** connectivity ecosystem.
- Support P & L objectives and manage products consistent with Long-Range Plan.
Minimum Qualifications:
- The successful executive candidate will have in-depth experience in leading product strategy and a demonstrable successful track record of hands-on leadership of new product launches and end-to-end product management in a competitive consumer segment.
- S/he will have team leadership experience, with history of driving change in a competitive environment and fostering a culture of innovation and forward-thinking.
- Extensive experience working cross-functionally within a large scale, complex, data driven and technologically innovative organization.
- Strong consumer mindset and track record - drives the business in a way that establishes clear consumer value propositions. Able to gain alignment and commitment across the organization.
- Solid track record of achieving business objectives utilizing influence skills with significant indirect dependencies both internally and externally.
- Able to drive strategic alignment and execution while fostering relationships with key decision makers and stakeholders across multiple departments.
- Ability to successfully innovate in a scaled, existing product line while concurrently prioritizing multiple projects, new opportunities, and roadmap development.
- Holistic business experience in consumer-facing products and services with solid understanding of product development life cycle and new product strategy development.
Leadership Attributes:
- 'Lead by example' mentality that promotes collaboration, openness and accountability with her/his team, other departments, and external partners.
- Participative, thoughtful facilitator that can keep others engaged and on track in meeting environments.
- Superior analytical skills combined with good business discipline and prioritization skills.
- Ability to show judgment, initiative, and relentless determination to accomplish job duties.
- Ability to perform actionable quantitative and qualitative analysis of the business to present insight and recommendations to multiple levels across different functional teams.
- Ability to manage multiple complex projects while meeting deadlines and managing people to achieve optimal results.
- Excellent problem-solving skills and track record of overcoming barriers through creative solutioning.
- Excels in a culture of collaboration, excellence, innovation, and teamwork.
- Strong interpersonal skills - an outstanding ability to build relationships, influence and navigate within a complex organization.
- Presence and self-confidence to interface and engage with key stakeholders internally and externally.
- Dynamic communication skills with the ability to connect with large and small audiences verbally, through powerful, relevant presentations and via written correspondence.
- Understands the importance of finding win-wins and engaging others in the cycle of developing new initiatives.
**MEMBERS ONLY**SIGN UP NOW*** is an EOE/Veterans/Disabled/LGBT employer.
Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
**MEMBERS ONLY**SIGN UP NOW*** is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education: Bachelor's Degree
While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW*** also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience: 15 Years
Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW*** provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW*** provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
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