Salary: $6,806.73 - $9,820.80 Monthly
SUMMARY
The Office of Diversion and Reentry within the Los Angeles County Department of Health Services is looking for a Staff Analyst to join the ODR Housing Team. The ODR Housing program is a permanent supportive housing program serving individuals who are homeless, have a serious mental health disorder, and are diverted into services after being incarcerated in the Los Angeles County Jail. Clients in the ODR Housing program are referred to an Intensive Case Management Services (ICMS) provider, who works with the client as they transition from custody to community and on to permanent supportive housing. The Staff Analyst position will collaborate with community-based providers who are rendering field-based or project-based ICMS. This position will join an existing team of analysts and will report to ODR’s Housing Director (Senior Staff Analyst).
Currently, ODR has a hybrid work schedule with a combination of workdays in the office, in the field, and remote. This may change at the discretion of DHS.
ESSENTIAL FUNCTIONS of the Staff Analyst (ODR Housing ICMS) include, but are not limited to:
- Performs project management activities and collaborates with Staff Analysts within the team.
- Support the procurement and onboarding of new ICMS providers.
- Partners with ODR analyst staff to triage ICMS operational concerns. Makes recommendations to Housing Director on program improvements.
- Serve as a liaison to Brilliant Corners (DHS’s Flexible Housing Subsidy Program administrator), attending collaboration meetings and overseeing ODR FHSP operations.
- Provides technical assistance and training to project partners and develop, recommend, and implement program modifications.
- Monitors data quality and implements data improvement procedures as needed.
- Collaborates with internal and external program partners to develop, recommend, and implement best practices.
- Assists in preparing program reports as needed including progress reports, performance data, and program outcomes.
- Assists in coordination and collaboration with all project partners to ensure all elements of the projects operate efficiently and effectively.
- Supports contract monitoring activities including bi-annual risk assessment and annual administrative and ongoing programmatic monitoring.
- Processes program applications and submits referrals via CHAMP database.
- Verifies client health insurance information and submits referrals to managed care health plans for CalAIM Community Supports services.
- Monitors and provides support to community-based providers to ensure performance on key indicators.
- Other duties as assigned.
JOB QUALIFICATIONS
Education/Experience
- A bachelor’s degree or higher from an accredited college or university, preferably in Social Work, Public Health, Public Policy, or related field.
AND
- Four (4) years of highly responsible program management or program operations administrative experience for high-risk populations.
- Master’s degree strongly preferred but not required.
Certificates/Licenses/Clearances
- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed.
- Successfully clear the LA County Live Scan and/or health clearance process.
Other Skills, Knowledge, and Abilities
- Ability to convene and coordinate diverse stakeholder groups for collective action.
- Strong synthesis, analysis, and writing skills with the ability to develop products, protocols, and reports.
- Proficient in Microsoft Office Suite software programs.
- Able to multi-task and set workload priorities for time-sensitive projects/tasks.
- Ability to problem solve and make recommendations to processes and policies.
- Able to communicate with all levels of personnel in a professional and concise manner.
- Able to work in a very diverse environment.
- Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.
ONLINE APPLICATION REQUIREMENTS
- Candidates need to submit/upload electronic copies of a resume describing education and relevant experience.
- A cover introductory letter may be submitted but is not required.
- Legible copies of certificates to substantiate proficiency may be submitted.
- Applications without supporting documentation will not be included in the candidate pool.
PHYSICAL DEMANDS
Stand Frequently, Walk Frequently, Sit Frequently, Handling Occasionally, Reach Outward Occasionally, Reach Above Shoulder Occasionally, Climb, Crawl, Kneel, Bend Occasionally, Lift / Carry Occasionally - Up to 50 lbs, Push/Pull Occasionally - Up to 50 lbs, See Constantly.
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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