The Director of Sales Enablement will report to the Head of Business Intelligence, focused on creating and adoption of best-in-class sales tools to maximize efficiency and effectiveness. The Director will partner with existing SMEs to assist in developing, implementing and executing the overall sales-facing tools, roadmaps and data intelligence needs - engaging wholesalers and sales leaders, while also maintaining a line of sight to industry best practices.
Responsibilities
- Partnering with Sales, Marketing, Data Science and Technology teams to:
- Deeply understand Sales needs and processes, through active qualitative feedback gathering/rep shadowing and quantitative trends.
- Contribute to Sales tools roadmaps, sharing external best practices, and aligning with cross-functional teams.
- Drive tool adoption and implementation partnering with training teams.
- Assist in scoping analyst project initiatives, ensuring project management operational excellence from problem definition through execution.
- Provide near-term operational support and/or coordinate triaging tech issues across various cross-functional teams.
- Coordinate cross-functional teams and resources, assessing and acting on tradeoffs across the business.
What You Need
- 7 years of experience in sales enablement, product/program management, strategy & operations, consulting, or similar roles supporting Sales, Customer Service, or Marketing teams.
- Advanced experience in Salesforce & Marketing Cloud; Salesforce admin certification preferred.
- Communication: Ability to understand and empathize with diverse stakeholders across functions, and tailor messaging/communication appropriately to ensure resonance; ability to create consistent messaging about complex projects, flexing to audience needs but creating cohesion on the objective and guiding principles.
- Tech/Product fluency: Experience working with Product/Engineering teams on internal/external software applications, prioritizing user needs and effectively translating qualitative and quantitative data into an actionable set of requirements; CRM platform (e.g., Salesforce admin certified, Marketing Cloud) and Sales Technology stack experience preferred.
- Strategic thinking/problem solving: Ability to break down complex, ambiguous problems into logical objectives, translating sales needs into discrete, actionable steps for partner teams to execute.
- Cross-functional collaboration: Passion for working collaboratively across functions to drive operational improvements and projects. Empathetic with stakeholder (sales & marketing team) and partner (sales tech, analytics, sales performance and training, customer experience and journey) needs and perspectives to drive cohesive vision and execution.
- Program/Process management: Ability to manage processes efficiently by scoping logical steps from ideation to project completion, organizing data/materials for broad understanding, synthesizing stakeholder feedback, ensuring project interim steps are on time, and delivering results on time with high quality.
About Our Company
We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Job Type
Full-Time
Employment Status
Exempt
Job Family Group
Business Support & Operations
Line of Business
AMINV US Asset Management
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