The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Senior Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
As a Senior Product Manager, you will be responsible for the product management and strategy of our CPT Product portfolio. This includes managing existing products like CPT (Current Procedural Terminology) and working with AMA teams to define, develop, and execute advocacy strategies aimed to encourage widespread adoption of CPT, driving its acceptance and utilization across the healthcare industry. In addition to strategic planning and product management, you will make customer-centric decisions and foster collaboration with internal teams. Your role will also involve overseeing the development and successful launch of new products.
RESPONSIBILITIES:
- Play a key role in developing and refining the strategic direction of the CPT product portfolio, while driving innovation and meeting broader organizational goals and objectives.
- Identify product gaps and generate new ideas that grow market share, improve customer experience, and drive growth.
- Explore and create innovative solutions to challenges or opportunities and evaluate market potential.
- Conduct in-depth business and financial analysis to evaluate the market potential, pricing strategies, revenue projections, and return on investment (ROI) for product initiatives.
- Develop and present business cases including build/buy/partner recommendations for tools and solutions to inform strategic decision-making and prioritize product investments.
- Work closely with executives and stakeholders to align the product strategy with the company's long-term vision and goals. Effectively communicate the product strategy, gather feedback, and manage expectations.
- Leverage industry expertise to support development of products go-to-market plans and strategies, including advocacy relationships with state societies and regulatory bodies. Continuously stay updated on market trends, emerging technologies, regulations, and industry advancements. Explore new opportunities for innovation and growth and assess how these can be integrated into the product strategy.
Product Management
- Develop, manage, and communicate the product roadmap for CPT products, including releases with measurable milestones.
- Leverage customer feedback and insights to drive decision making on product functionality, feature set, and data elements.
- Collaborate with clients, account management, and sales to understand customer needs related to current products and to identify opportunities to expand products.
- Develop and regularly review and update product pricing strategy. Work with sales to establish documented pricing policies for the designated product line.
- Identify key features, benefits, and value proposition.
- Define and implement product management team processes leveraging industry best practices.
- Mentor, coach, and guide other product managers on the team.
Product Development and Launch
- Define product requirements, epics, user stories, design, and workflows for product enhancements.
- Collaborate with engineering to deliver features that meet a high-quality bar reliably.
- Evaluate possible development approaches (internal development, vendors, partners); collaborate to ensure new platforms, products, and features meet development goals within timelines.
- With marketing communications, define go-to-market strategy: product positioning, key features and benefits, and target customer.
- Review existing CPT Content product line to ensure quality content and delivery.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor’s degree in health-related field or business required or comparable experience.
- Minimum 10+ years of business experience; minimum of 5+ years in healthcare services, distribution, product management, business development, or a related field and must be proficient in Salesforce required.
- Experience with business development and relationship management; in particular, experience with institutional buyers and/or government agencies is a plus.
- Experience bringing content products to market in print, digital, web/online, and licensable form-factors.
- Experience with clinical data transport standards (e.g., FHIR), content standards (e.g., CD, HL7), and terminology standards (e.g., SNOMED, LOINC, ICD-10, CPT, etc.) preferred.
- Experience in health care revenue cycle, payment integrity, billing, coding, and/or reimbursement highly desirable.
- Experience developing and recommending business cases, including quantitative and financial analysis of market data, segmentation, and build/buy/partner recommendations.
- Ability to build and maintain effective relationships with internal team members; apply data and insights to influence business and technical audiences to adopt recommendations and achieve results.
- Excellent business management skills including forecast accuracy and pipeline development and drive measurable results as well as a deep understanding of the healthcare market.
- Strong oral and written communications skills, including presenting recommendations to senior leadership and evangelizing products in the marketplace.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
The AMA is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation because of a disability in completing any part of the employment process, please e-mail accommodationrequest@ama-assn.org or call (312) 464-4734 to help us understand the nature of your request and provide us your contact information.
Equal Employment Opportunity Statement
AMA is an equal opportunity employer. The Equal Employment Opportunity (EEO) Commission provides EEO laws and the EEO poster supplement to explain employee’s rights in the workplace.
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