Overview of the Position: The U.S. District Court, Northern District of Illinois, is now accepting applications for a Jury Assistant. Consideration will only be given to those who apply through the Court’s online applicant tracking system and submit a cover letter, resume, and two professional references.
This position is located within the Jury Department in Chicago, Illinois, and reports to the Jury Data Quality Analyst. The Jury Assistant performs administrative and customer service work to assist and prepare qualified jurors for jury selection, in accordance with approved internal controls, procedures, and rules. This position ensures efficient and fair operations related to the selection, qualification, summoning, orientation, management, and payment of jurors for petit and grand juries.
Position Duties and Responsibilities:
- Perform duties relating to the preparation and mailing of juror qualification materials
- Assist in the receipt, processing, and sorting of qualification questionnaires
- File, sort, and process juror qualification summonses, and process incoming jury mail
- Assist with the coordination of jury panels for judges on empanelment day, including monitoring and recording juror attendance, and assisting with juror orientations
- Prepare and mail summons notices and forms and prepare attendance certificates on behalf of jurors
- Process returned summons (including data entry and preparing excusal letters)
- Operate the Court’s Jury Management System (JMS) and e-juror component of JMS and other automated systems
- Answer a high volume of telephone calls and emails from prospective jurors seeking guidance about their service to the Court
- Greet jurors and welcome them to the Court
- Assist potential jurors with the check-in process, daily parking validation and answer questions
- Assist with completing follow-up procedures to prospective jurors with incomplete questionnaires, and persons failing to return their questionnaires
- Perform other duties as assigned
Qualification
Qualified applicants must have customer service experience involving significant public contact and personal interaction, experience managing a heavy call volume, and the ability to speak publicly in front of a large group. The incumbent must also possess the ability to provide assistance and support to higher-level positions and experience inputting and extracting information from database applications. Additionally, the successful applicant must have the ability to exercise sound judgment, follow administrative directives and other policies, and work independently and as part of a team depending on what the situation requires.
A high school diploma or equivalent is required. A Bachelor’s degree is preferred. Experience inputting and extracting information from database applications is also preferred. Preference will be given to applicants with prior court experience.
How To Apply
Consideration will only be given to those who apply through the court’s online applicant tracking system and provide a cover letter, resume, and two professional references by Nov. 14, 2024. To view openings and to apply, visit our applicant tracking system at: ILND Jobs
Due to the volume of applications received, the Court will only communicate with those applicants who will be interviewed. Applicants selected for interviews will be communicated to only through email and must travel at their own expense and relocation expenses will not be reimbursed. Applicants will be screened to determine their experience and qualifications.
Prior to appointment, the finalist candidate will be required to satisfactorily complete a criminal background investigation. The Court requires employees to adhere to a Code of Conduct which is available upon request. Direct deposit is required for payment of compensation for employees. Employees of the District Court, Northern District of Illinois are excepted service appointments. Employees are considered at-will and are not covered by federal civil service classifications or regulations.
The federal Judiciary is an Equal Employment Opportunity employer.
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