Description
Veritas-HHS seeks a Senior Fiscal Specialist to work at the Baltimore City West Office located in Baltimore, MD.
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values.
Mission – Do socially useful work, have fun, and prosper
Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.
About the Position:
The Senior Fiscal Specialist provides mentoring and quality assurance support for BCOCSS management, case managers, fiscal specialists, and is a liaison with a variety of agencies. The Senior Fiscal Specialist does not have direct supervisory responsibility for staff but assists the Fiscal Team Lead in the development and training of team members. This individual reports to the Fiscal Team Lead.
Primary Responsibilities:
- Manage and maintain child support accounts, fiscal reports, court orders, and financial transactions
- Train staff on office procedures and case processing standards
- Review staff work for accuracy, quality, and completeness (quality assurance)
- Analyze work and devise process improvements
- Provide feedback, coach, and mentor team members
- Identify and address training needs and provide employee development opportunities
- Participate in identifying issues, generating alternatives, and implementing solutions
- Assist with fiscal reports and data clean-up
- Receive, evaluate, and resolve customer problems and complaints
- Liaison for BCOCSS between the SDU or other state agency
- Serve as a resource coordinator for supportive services
- Other related duties as assigned
Requirements
- Associate Degree or Accounting/Finance Certification preferred
- At least three years of experience as a child support case manager or similar relevant fiscal experience
- Two years of additional education may be substituted for equal amount of experience
- Proven ability to manage, provide and direct work activities of self and others
- Knowledge of child support policy and procedures and systems
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at www.veritas-hhs.com.
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