Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Billing Analyst is responsible for analyzing billing data and ensuring accuracy of invoices and billing reports. Other duties include monitoring customer funding balances and aged receivables to ensure prompt payment, as well as assisting with invoice preparation as needed. This position will also provide input for contract implementation as well as policy and procedure changes.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm, Monday – Friday. It may be necessary, given the business need, to work occasional overtime or weekends.
We offer 3 weeks of on-the-job training. The hours during training will be an 8-hour shift between 8:00am to 5:00pm, Monday – Friday. Training will be conducted virtually from your home.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Utilize multiple reports to ensure the accuracy of billing transactions
- Review and validate customer pricing and setup
- Investigate and resolve billing discrepancies
- Assist with invoice preparation and reconciliation of billing to A/R; Monitor outstanding A/R balances and take appropriate action
- Prepare reports and analyses as required in support of the monthly financial closing process and contractual obligations
- Provide input to policies, systems, and procedures for effective control of billing
- Assist in development of new processes within Billing and other departments
- Test system changes
- Internal audit of invoices
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma OR GED
- Must be 18 years of age OR Older
- 3+ years of billing experience, preferably within Government contracting or a similar industry (Equivalent combination of education, experience and/or applicable military experience)
- Computer skills including Microsoft Office programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook (ability to create, edit, save, and send documents, spreadsheets, presentations, and correspondence) and integrated accounting systems
- Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm, Monday – Friday. It may be necessary, given the business need, to work occasional overtime or weekends
Preferred Qualifications:
- Proficiency in financial software (e.g., Deltek Costpoint, Oracle, SAP) Understanding of federal billing regulations and compliance standards (e.g., FAR, DFAR)
- Experience with invoicing systems and processes, particularly in Government contracts
- Experience with contract types: cost-reimbursable, fixed-price, time and materials
- Ability to manage and review contracts for billing accuracy and compliance
- Experience in preparing reconciliations and ensuring billing accuracy
Telecommuting Requirements:
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
- Strong verbal and written communication skills for liaising with clients, internal teams, and government agencies
- Ability to collaborate in a remote or distributed team environment
- Proven experience in customer relationship management and issue resolution
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational skills and the ability to meet strict deadlines
- Strong attention to detail with the capacity to analyze financial data
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $23.22 - $45.43 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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