Job Title: Boutique Sales Consultant / Customer Service Rep for Bella Baby Photography Sessions.
Company: Bella Baby Photography NY, NJ, CT
Location:Williamstown MA / Hybrid
Employment Type: Full-Time / Monday-Friday
Job Description:
We are seeking a dynamic and enthusiastic Customer Service and Sales Representative to manage and cultivate new leads for our photography sessions while providing great customer service. The ideal candidate will have a strong background in sales and customer service, excellent communication skills, and a passion for helping clients achieve their photography goals. This hybrid position is crucial in driving our business growth and ensuring a seamless client experience from initial contact to final delivery.
Responsibilities:
- Proactively identify and reach out to potential clients through various channels (phone calls, emails, social media, etc.)
- Conduct initial consultations to understand clients’ photography needs and preferences
- Present and promote our photography packages, highlighting the benefits and unique selling points
- Follow up with leads to nurture relationships and close sales
- Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring client satisfaction
- Assist clients with booking appointments, selecting packages, and preparing for their photography sessions
- Collaborate with the photography team to ensure a seamless and enjoyable client experience
- Achieve and exceed monthly sales targets and performance metrics
- Maintain accurate records of all sales activities and client interactions in our CRM system
- Continuously seek opportunities to improve the customer service experience and sales processes
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