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Transit Control Lead (M-F 9:30AM-6PM)

BOK Financial Corporation • Coppell, TX, United States • $200k - $250k / year • 3w ago

Grapevine, TX, US, 75019

Location: Grapevine -GRPV

Areas of Interest: Bank Operations

Pay Transparency Salary Range: Not Available

Application Deadline: 11/20/2024

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.

Summary

We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

Job Description

The Transit Control Lead monitors workflow and provides guidance to Operations personnel, which includes but is not limited to Exceptions, Wires, ACH, Remittance, Oil & Gas and Item Processing; ensures effective, efficient, and quality work is produced according to department standards and procedures; provides assistance in resolving complex problems, both internal and external; makes recommendations to supervisor regarding policy and procedures; assumes responsibility for training staff and establishing/implementing and reviewing departmental policies and procedures; reports monthly operational statistics to management; performs as a backup for employees on leave; works on special projects, bank acquisitions, and mergers as assigned.

Required work schedule: M-F 9:30AM-6PM

Team Culture

You will work in a fast-paced, exciting environment. At times, you’ll work independently, while other times, you’ll engage with your team. Self-motivation is key.

How You'll Spend Your Time

You will coordinate and lead daily workflow, including quality and quantity control, prioritization of tasks and efforts, and team schedules.
You will handle complex issues, such as phone calls or emails, requiring a heightened level of knowledge and/or authority.
You will work very closely with the department manager to plan special projects, represent the department in meetings, and provide input regarding decision making and problem solving.
You will work very closely with the processing team, training new employees, monitoring performance and production, tracking attendance, and providing input to department manager regarding personnel matters.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of an Associates Degree or higher in Business related field of study and 3-5 years in bank operations, preferably Bank Operations or 6-8 years’ equivalent combination of education and experience.

Thorough knowledge processing systems in assigned departments.
Thorough knowledge of bank operations.
Working knowledge of accounting principles and practices.
Excellent PC and software application skills; ability to operate 10 key by touch.
Excellent interpersonal skills including oral and written communications skills and leadership skills.
Excellent customer service/relations skills.
Excellent problem resolution skills.
Excellent organization and leadership skills; ability to motivate employees to foster a team atmosphere.

Working Conditions & Physical Requirements

Office - 20 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Investing in our talent and building a great workplace is a top priority for us.

For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we’ve grown into a diversified financial services company that serves consumers, small businesses and international corporations—and everything in between.