Case Management Market Manager

HCA Healthcare • Portsmouth, NH, United States • $200k - $250k / year • 8h ago

Description

Introduction

Portsmouth Regional Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Case Management Market Manager position and spend more time at the bedside with the patient.

Benefits

Portsmouth Regional Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
Free counseling services and resources for emotional, physical, and financial wellbeing.
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
Consumer discounts through Abenity and Consumer Discounts.
Retirement readiness, rollover assistance services, and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success; let us contribute to yours! Whether you choose to focus on bedside care, a leadership or C-suite role, shape business and operational outcomes, or work to deliver clinical excellence behind the scenes in data science, case management, or transfer centers. Unlock your potential at Portsmouth Regional Hospital!

Job Summary and Qualifications

The Seacoast Manager of Case Management is responsible for supporting the Director of Case Management in managing the Case Management operations. This includes providing leadership for planning, management, implementation, integration, and coordination of Case Management in support of facility goals dedicated to excellence, effective leadership, and financial stability. Supporting the delivery of high-quality, cost-effective patient care through activities based on facility strategic goals and objectives.

Assist the Director with managing clinical operations of the care management team, including hiring and developing Nurse Case Managers, Case Management Assistants, and Social Workers.
Assist the Director with designing and implementing performance improvement initiatives within scope.
Assist the Director with yearly employee evaluations and help implement plans of correction when needed.
Assist the Director in monitoring customer satisfaction scores and implementing plans to improve them.
Promote and support a collaborative team approach in providing case management services to all patients.
Collaborate, assess, and make recommendations to the Director to identify opportunities for improvement in patient care management and optimal process and resource utilization.
Follow through on commitments; accept responsibility for personal actions; and adapt to change.
Use problem-solving and conflict resolution skills to foster effective work relationships with team members.

EDUCATION REQUIRED

BSN or on track for obtaining BSN within 2 years of hire date OR an MSW.

LICENSURE/CERTIFICATION

If RN: Current NH RN license required or appropriate compact licensure.

EXPERIENCE REQUIRED OR PREFERRED:

3-5 years Case Management experience preferred.
ACM or CCM Certification preferred.

SKILLS, KNOWLEDGE, AND ABILITIES:

Ability to remain calm, to think and act quickly and logically in a crisis situation.
Excellent verbal and written communication skills.
Good mathematical skills.
Requires team player, positive, can-do winning attitude.
Excels at multi-tasking and managing competing demands in a professional manner.

Situated in Portsmouth, NH, Portsmouth Regional Hospital is a premier 234-bed acute care facility that offers exceptional healthcare services to the Seacoast region of Massachusetts, Maine, and New Hampshire. This hospital is the sole ACS Verified Level II Trauma Center on the Seacoast of New Hampshire, making it an essential resource for the community.

Join a family that cares about every stage in your career! We are interviewing candidates for our Case Management Market Manager opening. Apply today and a member of our Talent Acquisition team will reach out.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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