Essential Job Functions and Responsibilities:
- Assist users with migration and maintenance of their documentation in SharePoint.
- Ensure security best practices are implemented, maintained, and audited.
- Serve as a Subject Matter Expert (SME) on the SharePoint Online Migration Project that is currently in progress through the fall of 2020.
- Serve as a SharePoint SME and business analyst on future projects and initiatives by gathering requirements, creating specs, and ensuring successful delivery.
- Act as an escalation point for the Service Desk Team, Enterprise Support Team, and SharePoint power users.
- Implement, monitor, and manage third-party integrations with the SharePoint environment (i.e., Contracts 365).
- Monitor and validate SharePoint patches/fixes/upgrades that are completed by the Network/Systems Engineers.
- Partner and work with the Power Users from key departments including Operations, Training, Marketing, Revenue Management, Purchasing, Accounting, Construction Accounting, Human Resources, and Business Intelligence departments.
- Work with the Training Department to develop training materials and deliver software training when needed.
- Identify and implement opportunities to improve the end-user experience and/or system processes.
- Work with the Director of Enterprise Applications on projects and special requests related to Enterprise Support.
Additional Functions and Responsibilities:
Additional duties as assigned.
Knowledge, Skills & Abilities:
- Strong knowledge of SharePoint functionality and capability.
- Experience in a medium-sized to complex enterprise environment.
- Website management experience.
- PowerShell Experience (Optional).
- Experience supporting local and remote users.
- Familiarity with the Office365 suite of products.
- Exceptional ability to work in a fast-paced and dynamic environment while managing several concurrent efforts at once.
- Must be highly organized and structured.
ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability, and veterans (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination, and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status, or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements, or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.
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