Credit Risk Senior Manager - First Party Fraud & Credit Abuse
Work Location: Wilmington, Delaware, United States of America
Hours: 40
Pay Details: $110,760 - $178,880 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
Line of Business: Risk Management
Job Description:
The Risk Manager II manages the creation, implementation and validation of various risk segmentation strategies including, but not limited to: adjudication, exposure management, risk segmentation, and financial return optimization. The Risk Manager II provides critical information, interpretative, and detailed analysis, and deploys critical credit risk rational strategies that ensure the decisions are made within the TD risk appetite and adhere to all governmental requirements and guidelines.
The Credit Risk Senior Manager (Risk Manager II) responsibilities include designing, developing, implementing, and validating various First Party Fraud & Credit Abuse strategies. These strategies include, but are not limited to, adjudication, account and exposure management, collection treatments, and financial return optimization. This role provides essential information, interpretative and detailed analysis, and assists in implementing key fraud strategies to ensure decisions are made within the TD risk appetite framework, adhere to fraud standards, and comply with all regulatory requirements and guidelines.
Depth & Scope:
- Performs functions noted for Risk Manager I
- Generally an expert at the enterprise or group business level
- Acts as the primary regulatory interface on risk issues and requirements for a key business segment of the Bank and assesses and provides direction for existing and new regulations
- Interfaces with teams beyond risk in a cross-functional manner
- Represents business on corporate initiatives and identifies key risks and implications and provides direction in complex situations
Education & Experience:
- Bachelor's degree required; Graduate degree preferred or progressive work experience in addition to experience below
- 10+ years' experience required
- Proficient PC skills in MS Office and a variety of PC-based analytical and reporting software packages
- Experience with the use of Relational Databases and the process of Extract Transform Load (ETL) using common languages such as SQL or SAS
- Working knowledge of SAS Enterprise Miner, FICO Model Builder or Angoss Knowledge Seeker
- Strong analytical and problem-solving skills are required to interpret data and draw conclusions
- Flexibility to adapt to rapidly changing requirements
- Extremely strong attention to detail with ability to manage a range of tasks and prioritize
- Proven ability to develop and maintain productive business/peer relationships
- Superb written and verbal communication skills
- Experienced in developing and presenting recommendations to Senior Management
Preferred Qualifications:
- Bachelor's degree required; master's degree preferred (e.g., Mathematics, Statistics, Physics, Economics, Operations Research, Engineering, Business Administration, Finance or Computer Science)
- 10+ years of experience in First party fraud or credit risk management within the credit card sector of financial services.
- Understanding of payment risk, fraud life cycle management, including emerging fraud risks and trends is desired.
- Extensive experience working with SAS, SQL, Python, R, MATLAB, Tableau etc.
- Working knowledge of empirical scoring systems including CHAID, SAS Enterprise Miner, FICO Model Builder, Angoss Knowledge Seeker.
- Exceptional quantitative and analytical skills, with ability to identify patterns, trends, and insights; Conduct risk/reward trade-off analysis.
- Synthesize data to draw meaningful conclusions. Strong critical thinking skills required for interpreting results.
- Proficient PC skills including a strong competency in MS Excel and PowerPoint.
- Demonstrated interpersonal and organizational skills with strong diligence in a fast-paced matrixed environment.
- Experienced in developing and presenting recommendations to Senior Management
Physical Requirements:
- Domestic Travel – Occasional
- International Travel – Never
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Accommodation:
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our Values:
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.
Our Commitment to Diversity, Equity, and Inclusion:
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.
Helping to Make an Impact in Communities – TD Ready Commitment:
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.
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