All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Pet Insurance
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: FT / Day
Location: 101 HOSPITAL DR, Columbus, 28722
The role you’ll contribute:
The Financial Clearance Coordinator is a detail-oriented individual with excellent communication skills both in person and over the phone, that sets the stage for excellence in the initial patient experience. This person in collaboration with multi departments performs critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the complete patient visit.
The value you’ll bring to the team:
- Initiates, manages, and maintains the financial clearance process and assists patients timely.
- Responsible for understanding benefit coverage and patient’s care coordination.
- Responsible for knowledge of departmental scheduling and/or financial clearance.
- Responsible for creating a positive patient experience by accurately and efficiently handling the operations relating to scheduling and/or financial clearance activities prior to the patient visit. Verifying proper patient identity, obtaining insurance benefits and determining eligibility per insurance guidelines, ensures MSPQs, generates patient cost estimates and discusses payment options or eligible patient programs.
- Maintains an accurate cash drawer and functions related to cash drawer reconciliation and deposit when required. Meets the needs of each patient timely prior to visit.
The expertise and experiences you'll need to succeed:
Required:
- High School Diploma or GED
- Computer experience required
- Thorough understanding of insurance coverage.
- Customer service experience
KNOWLEDGE AND SKILLS PREFERRED:
Knowledge of EMR software preferred.
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