State Farm Agency, located in Wauwatosa, WI has an immediate opening for a full-time, Licensed Insurance Office Manager. As an Office Manager you will support our agency to continually achieve its goals. You will empower our team by implementing and supporting office policies and consistently ensuring excellent and mutually beneficial customer experiences.
We seek a detail-oriented professional with stellar customer service and collaboration skills to support our agency and community by promoting State Farm products and services. If this sounds like you, please submit your resume and we will follow up with the next steps.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
Benefits:
- Base Pay plus Yearly Bonus based on office performance
- Commission Opportunities
- Paid Time Off (vacation and personal/sick days)
- 401(k) Match
- Growth potential/Opportunity for advancement within my agency
Qualifications:
- Excellent communication skills - written, verbal, and listening.
- Bilingual Spanish/English a plus!
- Highly organized and detail-oriented.
- Experience in customer service required.
- Experience in managing customer service preferred.
- Experience in sales preferred.
- Proactive in problem-solving.
- Able to work in and manage a team environment.
- Experience in Windows computer applications.
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment.
- Property and Casualty License (required).
- Life and Health License (must be able to obtain).
We're Hiring!
We are a very busy office and are looking for our next great team member. We work hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated and have a desire to deliver excellent customer service, please consider joining our team.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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