U.S. Personal Banking & Wealth Financial Crimes & Fraud Prevention ("FCFP") Control is an organization of 40+ control professionals dedicated to the design, development, and maintenance of risks and key controls to prevent, detect, and mitigate illicit economic activity across Fraud Prevention and Financial Crimes domains. FCFP Control is responsible for managing the execution and oversight of key activities throughout the Risk Management Lifecycle, a key component of Citi’s Enterprise Risk Management Framework. Our fundamental mission is to improve Financial Crimes & Fraud Prevention’s control practices and outcomes.
The Business Risk and Control Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities:
- Facilitate all governance meetings, materials and routines support USPB, Wealth and SMB Fraud and Financial Crimes.
- Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
- Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in accordance with Issue Management and Escalation Policies.
- Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
- Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
- With management, direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
- Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA).
- Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements.
- Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
- Assess, with management, Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
- Take ownership to identify, assess, record and respond to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
- Responsible that adequate governance and training are in place to support management of Risk profiles.
- Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
- Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
- Be responsible for risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
- Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
- Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
- Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 10+ years of experience
- Familiarity with 3rd party risk models.
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
Bachelor's/University degree, Master's degree preferred.
Job Family Group: Risk Management
Job Family: Business Risk & Control
Time Type: Full time
Primary Location: Jacksonville Florida United States
Primary Location Full Time Salary Range: $130,880.00 - $196,320.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Oct 23, 2024
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