The Position
The Business Operations and Strategies division is seeking a Senior Risk Management Analyst in the Risk and Insurance Management division. This position supports the Risk Manager in executing the duties and responsibilities of the enterprise risk management program. Responsible for providing expertise on insurance, risk management, property and casualty claims administration, and contract review. This position works collaboratively with leadership, operations, insurance brokers, claimants, and employees across Clean Water Services (CWS) to identify risk exposures and opportunities, develop recommendations to reduce the loss exposures and create and implement solutions.
This position will remain open until filled. The first review of applications will begin on Monday, September 23, 2024.
Essential Functions
(The essential functions listed below are not intended to reflect all duties that may be assigned to this classification. CWS may augment duties and/or essential functions at its discretion. Additionally, some incumbents may not perform all Essential Functions.)
- Provides guidance to managers and supervisors in incorporating risk management and insurance principles in CWS’s business operations. Supports loss prevention across CWS by providing loss control advice and consultation to supervisors and managers of work groups and leads the investigation of claims.
- Assists the Risk Manager with administration of CWS insurance portfolio to ensure policies are current and coverage aligns with identified risk tolerance levels. Coordinates with CWS managers and supervisors to prepare information needed by third party partners. Prepares insurance applications, evaluates quotes, and recommends coverages, premiums, and limits. Assists in developing the commercial insurance budget.
- Develops, implements, and promotes insurance and risk management-related policies, procedures, and guidelines to create a comprehensive approach to identifying, prioritizing, and mitigating risks that could impact CWS’s ability to achieve its business objectives.
- Monitors and ensures the risk management policies and strategies are observed and relevant; follows applicable federal, state and local laws, and regulations. Assists CWS managers and supervisors with guidance and risk related procurement contract review, indemnification provisions, and certificate of insurance process.
- Assists with risk reduction strategies which includes educating employees about insurance coverage and providing risk-related recommendations relevant to support activities. Works collaboratively with the risk management team to develop and promote the safety culture for CWS.
- In conjunction with the Risk Manager, assists in the development of the Enterprise Risk Management (ERM) program including tools, practices, and policies to analyze and evaluate enterprise risks, and manage risks according to the ERM framework.
- Assists with the preparation of the Risk Management’s program budget by monitoring claims activities, financial costs trends, and projection of liabilities and reserves.
- Manages all aspects of property and casualty claims.
- Receives and reviews accident/incident reports and associated documentation, investigates claims, and works with risk manager in determining liability.
- Maintains a positive working relationship with the insurance broker, insurance carriers, resolving issues, and monitoring progress towards timely and proper resolution of risk financing transactions.
- Assists with training and mentoring and acts as a technical resource for the risk management team.
- Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity and inclusion and actively promotes an environment respectful of living and working in a multicultural society.
- Drives a Clean Water Services vehicle for work related purposes.
Qualifications
KNOWLEDGE OF:
- Principles and practices of risk management, loss control, and claims administration
- Principles and practices of effective management, business communication, negotiation, leadership, and training
- Current theories, techniques, legislation, and developments in the areas of investigation, claims adjusting, and occupational safety
- Actuarial reporting and cost control methods
- Liability claim laws and administrative rules
- Methods and techniques for administering claims and conducting investigations, statistical analysis, and reporting
- Pertinent federal, state, and local employment laws, codes and regulations
SKILL IN:
- Managing and coordinating a variety of risk management, loss control, and claims administration projects and/or programs
- Interpreting and explaining policies, and procedures and applicable federal, state, and local laws
- Assessing and evaluating potential risks in contracts, activities, and operations
- Analyzing problems, identifying alternative solutions, and projecting consequences of proposed actions
- Evaluate liability, and property damage claims
- Gathering, evaluating, and interpreting information
- Use of computers and computer software including word processing, spreadsheets, risk management information systems, as well as a variety of organizational databases
- Organizing information and timelines
ABILITY TO:
- Identify, research, and analyze complex problems, issues, policies and procedures
- Develop alternatives and recommend course of action on complex issues
- Develop, recommend, implement, and evaluate risk management programs
- Establish and maintain effective working relationships with those contacted in the course of work including a variety of CWS and other government officials, community groups, and the general public
- Operate effectively in a team environment
- Communicate effectively, both orally and in writing
- Conduct complex data analysis and trending
- Prepare and maintain accurate records
- Create and/or complete complex documents
EXPERIENCE AND TRAINING GUIDELINES:
The following are the minimum qualifications for this position:
5 years experience in risk management, claims management, loss prevention, workers' compensation, commercial insurance, or a multi-line risk management program. Public sector experience is preferred;
College level coursework or training in business, risk management, insurance, or related field.
CERTIFICATION AND LICENSURE REQUIREMENTS:
Upon selection, candidate must possess and maintain a valid State issued driver's license.
Associate in Risk Management (ARM) or Chartered Property Casualty Underwriter (CPCU) or Risk and Insurance Management Society Certified Risk Management Professional (RIMS-CRMP) preferred.
Additional Information
Reasonable Accommodation
Applicants who require reasonable accommodation in order to participate in any phase of the application process should contact Human Resources at 503.681.3600 or TDD 503.681.3601.
Equal Employment Opportunity
Clean Water Services is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, national origin, marital status, age, uniformed service, sexual orientation or disability in the admission or access to the recruitment process or any aspect of employment.
