We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!
Responsibilities
- Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items.
- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Gather and coordinate necessary loan documentation for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork.
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator.
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service.
Qualifications
- Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred.
- At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant.
- College degree in finance or banking preferred. High school diploma or equivalent required.
- Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients.
Compensation
$41,500
About Totally About Houses
Totally About Houses is your go-to real estate brokerage, dedicated to making the buying and selling process seamless and enjoyable. Our experienced agents prioritize your needs, guiding you through every step with transparency and expertise.
We believe every home has a story, and our mission is to help you find or sell yours in a way that reflects your unique vision. Whether you're a first-time buyer, a seller, or an investor, we offer personalized service tailored to your specific goals.
Leveraging cutting-edge technology and comprehensive marketing strategies, we ensure your property stands out. Our commitment to community involvement further enriches our service, making us not just a brokerage, but a trusted partner in your real estate journey.
Discover how Totally About Houses can turn your real estate dreams into reality.
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