If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, and Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
JOB SUMMARY:
Immediate opportunity for an experienced Corporate Trainer who will also support departments as a Corporate Training Analyst. In this role, you will be primarily responsible for facilitating, creating, editing, formatting, and maintaining training for internal lines of business. This role works closely with Subject Matter Experts within Business Relations, Implementation, Quality Assurance, and Leadership throughout the development process to ensure material is accurate and complete.
REMOTE ANALYST, CORPORATE TRAINING
RESPONSIBILITIES:
- Uses adult learning training methodology, appropriate media, trainer materials, and effective presentation skills and identifies alternate solutions/learning when delivery challenges arise.
- Leads, prepares, attends, and completes train-the-trainer/certifications as appropriate.
- Manages the LMS to monitor and track registration, attendance, and assessments as well as evaluating the effectiveness of training conducted.
- Manages classroom environment to ensure it is safe and conducive to learning.
- Creates and maintains procedures to ensure all procedures are in line with the corresponding current processes and compliance guidelines.
- Assists the supervisor/manager with identifying trends regarding areas of learning opportunities for the team.
- Assists in analyzing data gathered to make recommendations to supervisor on staffing, training opportunities, and educational opportunities for customers.
- Promotes teamwork and a positive working environment to achieve team goals.
- Participates in team-training sessions consistent with the line of business service standards and guidelines.
- Prioritizes and performs multiple tasks at the same time.
- Models behavior consistent with company standards, policies, and procedures.
- Ability to work within multiple systems while addressing, researching, and determining a solution to resolve the customer’s concerns and questions.
- Other duties as assigned by manager.
EDUCATION:
- High School Diploma/ GED required.
- Bachelor’s degree preferred.
LICENSES / CERTIFICATIONS:
- NA
EXPERIENCE:
- 2+ Years of Corporate Training experience.
- 4+ years CDH or benefits related experience preferred.
- 2+ Years of e-Learning experience.
JOB SKILLS / KNOWLEDGE:
- Self-starter that demonstrates flexibility and adaptability. Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
- Hands-on positive management style. Leads for results and success, persists despite obstacles and opposition.
- Fosters open communication. Provides timely, high-quality information up and down the organization.
- Ability to demonstrate knowledge of all areas of business operations.
- Keen ability to interact with clients at all levels of the organization.
- Energetic, results-oriented professional.
- Must have effective executive-level communication skills.
- Experience in comprehending software functionality with minimal instruction or demonstration.
PHYSICAL DEMANDS & WORKING CONDITIONS:
- Typical office environment/working conditions.
- Ability to work within standard business hours 8:00 AM-5:00 PM Monday-Friday.
- Ability to work additional hours, as needed.
- Must remain standing or at workstation for long periods of time.
- Repetitive keyboard/mouse usage required.
- Occasional travel to Sheboygan and Milwaukee locations.
The estimated salary range for this position is $60,900USD to $74,300USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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