Alternate Locations: Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Omaha, NE (Nebraska); Work from Home
Work Arrangement:
Remote: Work at home employee residing outside of a commutable distance to an office location.
Relocation assistance: is not available for this opportunity.
Requisition #: 73682
The Role at a Glance
We are excited to bring on a highly motivated Long-Term Disability (LTD) Claims Specialist to our claims organization.
What you'll be doing
- Managing a workload of Long-Term Disability claims independently in accordance with established procedures and guidelines.
- Conducting initial and ongoing interviews with claimants, obtaining and reviewing medical records, and making timely and ethical claim determinations.
- Communicating with claimants, employers, and various medical professionals through phone and e-mail to gather information regarding Long-Term Disability Claims and state and federal benefits when applicable.
- Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations.
- Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim.
- Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity.
What we’re looking for
Must-haves:
- High School diploma or GED or minimum Associate degree in lieu of required experience.
- 3-5 years of claims experience directly aligned to the specific responsibilities for this role or, for candidates with an Associate degree, 0-1 year claims experience directly aligned to the specific responsibilities for this role.
- Strong written and verbal communication skills.
- Excellent organization skills with the ability to multi-task.
Nice-to-haves:
- Experience with disability and/or absence management.
Application Deadline
Applications for this position will be accepted through Friday, Nov 1, 2024, subject to earlier closure due to applicant volume.
What’s it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights, and contributions and invests in programs that empower each of us to take charge of our own future.
What’s in it for you:
- Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.
- Leadership development and virtual training opportunities.
- PTO/parental leave.
- Competitive 401K and employee benefits.
- Free financial counseling, health coaching, and employee assistance program.
- Tuition assistance program.
- A leadership team that prioritizes your health and well-being, offering a remote work environment and flexible work hybrid situations.
- Effective productivity/technology tools and training.
About The Company
Lincoln Financial Group helps people to plan, protect, and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection, and retirement plan services.
Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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