BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.
Job Description
Location: Chicago IL 60601
Duration: 3+months
Rate: $35/Hr on W2
Manage within company standards and best practices complex and problematic high visibility workers' compensation claims within delegated limited authority to determine benefits due; work closely with case managers and attorneys; manage subrogation and negotiate settlements to ensure specific customer service requirement to achieve the best possible outcome in the claim.
ESSENTIAL JOB DUTIES:
- Receive claim and acknowledgment of the claim
- Determine validity and compensability of the claim by investigating and gathering information regarding the claim
- Establish reserves and authorize payments within reserving authority limits
- Develop and manage well documented action plan with the case manager and outcomes manager to reduce overall cost of the claim
- Coordinate early return-to-work efforts with the case manager and employer
- Manage subrogation of the claim
- Negotiate settlements when necessary
- Actively manage the litigation process
- Manage potential claim recoveries of all types
- Communicate claim status with the customer and claimant
- Adhere to client and carrier guidelines and participate in claims review as needed
- Develop and maintain professional customer relationships
- Requires regular and consistent attendance
Experience/Qualifications required:
- 2 years’ Work Comp claims management experience required
- Excellent oral and written communication skills
- PC literate, including Microsoft Office (Word, Excel)
- Strong organizational skills
- Good interpersonal skills
- Ability to work in a team environment
- Knowledge of claims administration, case management and cost containment solutions as applicable to Workers' Compensation
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