General Liability Litigated Claims Specialist, Dedicated Accounts
Zurich North America is seeking a skilled Claims Specialist to handle Commercial General Liability (CGL) litigated files within our dedicated team for one of our largest customers! This exciting opportunity is available in one of the following locations: Rocky Hill, CT, Schaumburg, IL, Parsippany, NJ, New York (WTC).
With moderate direction, this position handles multi-party CGL claims of moderate to high exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.
At Zurich North America Claims, we acknowledge that work-life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
Basic Qualifications:
- Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area
- OR Zurich Certified Insurance Apprentice, including an associate degree and 3 or more years of experience in Claims or Insurance area
- OR Completion of Zurich Claims Training Program and 3 or more years of experience in the Claims or Insurance area
- OR High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area
- AND Must obtain and maintain required adjuster license(s)
- Knowledge of insurance regulations, markets, and products
Preferred Qualifications:
- 3+ years of experience handling Commercial General Liability Litigated Claims
- Effective verbal and written communication skills
- Strong analytical, critical thinking, and problem-solving skills
- Solid time management, prioritization, and multi-tasking skills
- Experience collaborating in a team environment and building cross-functional working relationships
- Adept in identifying and explaining complex financial and/or actuarial concepts
- Ability to determine the scope and exposure for moderately complex claims
- Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims
- Ability to develop and execute a negotiation strategy and plan for resolution
- Ability to identify subtleties in customer/client and/or business partner interactions
- Ability to present information necessary to propose a claim resolution to stakeholders
Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. The starting salary range for this position is $57,500.00 - $94,300.00.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences, and ideas so we can grow and drive sustainable change together.
Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Location(s): AM - Rocky Hill, AM - New York, AM - Parsippany, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
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