Position Description
Job Purpose
We are looking for an Accounts Receivable Manager to oversee the entire process of collecting payments from our company's customers. The main responsibilities for this role include managing invoices, handling missed payments, and performing supervisory and administrative work to manage 14,000+ customers in the company's collection of outstanding receivables. The Accounts Receivable Manager will be a key member of the Finance Department team that includes management of collections personnel to minimize outstanding receivable balances. Our ideal candidate is familiar with all accounting procedures and can manage daily financial transactions end-to-end. Ultimately, you should be able to ensure accuracy and efficiency throughout our entire accounts receivable process.
Duties & Responsibilities
- Set objectives for the accounts receivable team that align with the accounting department's goals.
- Monitor processing of invoices.
- Ensure timely collection of payments.
- Negotiate with clients in non-payment cases.
- Ensure high-quality invoicing and collection procedures that comply with the law.
- Support Accounts Receivable Clerks daily and train new team members.
- Ensure all team members follow the accounting principles.
- Stay updated on industry and legislative changes.
- Obtain revenue by processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities.
- Accomplish accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
- Meet accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions.
- Collect accounts by contacting customers referred by clerks; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment.
- Update receivables by coordinating and monitoring daily sales order processing and bank remittance transactions.
- Protect the organization's value by keeping information confidential.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
- Accomplish accounting and organization mission by completing related results as needed.
Requirements
- Bachelor's degree in accounting, finance, or business management.
- 10+ years' experience working in an accounting, billing, or accounts receivable department.
- 5+ years' proven work experience as an Accounts Receivable Manager or Supervisor.
- Familiarity with advanced formulas in MS Excel.
- Excellent analytical skills along with the ability to create and present detailed reports.
- Ability to accurately process numerical data.
- Team management and negotiation skills.
- CPA certification is a plus.
Qualifications
- Familiarity with financial, accounting, and/or bookkeeping software/ERP systems, spreadsheets, forecasting, and Statement of Financial Accounting Standards (SFAS).
- Knowledge of NetSuite financial software is a plus.
- Leadership, management, and team-building skills.
- Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure.
- Accuracy and attention to detail.
- Integrity, discretion, and respect for confidentiality and privacy.
- Excellent oral communication skills and the ability to resolve misunderstandings and errors in a diplomatic manner.
- Typing, computing, and data entry skills.
- Analytical skills.
- Organizational skills.
- Strong financial skills and understanding of financial concepts and business principles.
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