At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”
Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
Location: 360 Hoffman Court - St Cloud, Minnesota 56303
Job Description:
Position Summary:
This role is responsible to provide direction and guidance to the Account Sales Specialist team and act as a liaison between Account Sales Managers, Category Managers and Merchandisers for current and new potential customers. Oversee the team in execution of outbound sales and promotional opportunities.
Here's what you’ll do:
- Supervise the Account Sales Specialists team and ensure execution of day-to-day responsibilities and tasks.
- Monitor sales communications to new and potential customers to establish new business for customized and specialized category opportunities, communicate upcoming promotional/seasonal programs.
- Capitalize on analytical insights (e.g. historical, etc.) completed by Sales Ops team to drive and execute identified sales opportunities.
- Plan and execute distribution of targeted communications and resources for new and existing customers.
- Proactive outbound sales calls to current and new potential customers aligns to a specific region to enhance sales of "at risk" items in warehouse, prioritizing larger customers first.
- Build in-depth knowledge of latest sales menu cascaded from Account Sales Managers to successfully convert large numbers of outbound sales calls into customer sales/orders/leads.
- Closely collaborate with Account Sales Managers in growing share of wallet, sales revenue with emphasis on "fresh" categories within customer accounts.
- Audit market intelligence on industry trends, market activities and competitor actions to activate with customers and share back with Sales Ops, who will use the information to generate analytical insights for identifying additional sales opportunities.
- Coach Account Sales Managers and Field Merchandisers to gather customer feedback and identify additional sales opportunities (e.g., void/gap analysis).
- Additional responsibilities may be assigned as needed.
Here’s what you’ll need:
- Bachelor's Degree preferred in Sales, Business Administration or related area or equivalent combination of education and experience.
- Five years' experience in Sales, Business Administration or related area.
- Experience in a grocery, retail or wholesale environment preferred.
- Strong written and verbal communication skills.
- Strong customer service, organizational and problem-solving skills to effectively work with vendors and customers.
- Strong project management and negotiation skills to balance deadline requests.
- Advanced proficiency in sales software and in Microsoft Office (i.e. Salesforce, Microsoft Word, Excel, PowerPoint, etc.).
- Must have attention to detail and effective planning, organization, prioritization and project/time management skills to meet deadline driven timelines.
- Ability to work collaboratively with internal Associates, including management, and external customers.
- General knowledge of sales strategies and basic analytical skills.
- Ability to work flexible hours to meet customer needs and travel occasionally (up to 25%) for training or customer account reviews.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area. The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.
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