at QBE The Americas in Topeka, Kansas, United States
Job Description
Primary Details
Time Type: Full time
Worker Type: Employee
The Opportunity
This role will implement crop underwriting business strategy by assisting with business development and growth through building relationships within assigned agencies and applying sound decision-making to underwrite business that contributes to a profitable portfolio.
Primary Responsibilities
- Ensure complete and accurate policy processing activities by reviewing and/or data entry of applications, policy changes, actual production history (APH), acreage report (AR) written agreements, and gathering missing information, resolving inconsistencies and confirming next steps.
- Print status reports and track policy cycle to completion, ensuring coverage continuation and avoiding late penalties.
- Provide processing and support for claims and compliance departments and complete transactions within area of responsibility.
- Review all written agreement documents before submission.
- Track, monitor and route written agreements to ensure timely processing.
- Correct errors and resolve issues with the FCIC Error Report.
- Effectively answer requests for information regarding crop hail from key stakeholders.
- Training of local department or provide training to other remote personnel, including agents. Mentor department staff on company and industry procedures.
- Specific duties as assigned by management due to regional specialty crops. Regional specialization perennial underwriter, master yield certification or other region skill specific to region.
- Assist with UAT testing for IT releases pertaining to processing.
- Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.
- Utilize various resources to research and answer crop insurance questions.
- Attend training sessions to continue to gain knowledge on crop insurance.
- Provide exceptional customer service.
- Meet deadlines established by RMA (Risk Management Agency) policies and procedures.
Required Education
- High School Diploma/GED
Required Experience
- 4 years relevant experience
Preferred Competencies/Skills
- Quickly and accurately perform data entry.
- Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority.
- Understand the needs and goals of a customer and actively look for ways to meet them.
- Build and maintain professional networks.
- Clearly and confidently convey information to a wide audience.
- Prioritize interests of the company and community during decision-making.
- Complete tasks by taking decisive or quick action.
- Utilize established procedures to guide decision-making.
- Communicate information in a clear, well-organized, and professional manner.
- Follow established guidelines to focus on details and complete tasks attentively and thoroughly.
- Escalate issues when necessary.
- Demonstrated multitasking while maintaining accuracy skill.
- Excellent customer service and communication (written and verbal) skills.
- Ability to work under pressure with a strong attention to detail.
- Act fairly, ethically and with integrity when decision-making.
- Maintain confidentiality of private or sensitive information.
- Multi-task and handle competing priorities; adapt and be flexible in a complex changing environment.
- Share knowledge, train and mentor others.
- Able to self-start and manage to an end.
Preferred Education
- Bachelor's Degree or equivalent combination of education and work experience.
Preferred Experience
- 4 years experience with Crop Insurance.
Preferred Licenses/Certifications
- Master Yield Certification desired.
Preferred Knowledge
- Broad working knowledge of crop insurance concepts.
- Advanced working knowledge of Microsoft Office Suite.
- Advanced working knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts.
- Proficient with Easy Mapping, Easy Hail, On Base, Easy Quote and workflow.
About QBE
We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
We're an international insurer that's building momentum towards realizing... For full info follow application link.
The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.
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