at Marsh USA Inc. in Overland Park, Kansas, United States
Job Description
Torrent Technologies seeks candidates for a Sr. Flood Underwriter opening based in Overland Park, KS:
What can you expect?
- Underwrites new submissions to ensure correct underwriting per NFIP guidelines.
- ANFI designation is preferred. If you don't have it already, you will be required to obtain your ANFI designation within the first 6 months of employment.
- In the first 30 days, you can expect to participate in a robust training program of classroom, on-the-job, and computer-based training depending on your underwriting and flood experience.
What is in it for you?
- A company with a solid brand and clear results to match.
- Culture of internal mobility, collaboration, and valued partnership with HR from the business.
- Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations.
- Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution).
- Flexible work opportunities for work/life balance.
- Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan.
We will count on you to:
- Underwrite new submissions to ensure correct underwriting per NFIP guidelines.
- Complete policy issuance.
- Review all underwriting information to include applications, photographs, elevation certificates, and third-party internet resources to correctly underwrite the policy.
- Respond to Agent inquiries by phone support, online chat, and emails.
- Use proper grammar, language, and spelling to professionally represent the organization.
- Meet required production KPIs as defined by leadership.
- Review correspondence from agency including requests for endorsements for acceptability.
- Communicate in a concise, tactful, prompt, and effective manner both over the phone and by email.
- Maintain a positive working relationship with agents, customers, coworkers, and others.
- At management's direction, perform other duties not specifically set forth but inherent to the Underwriting function.
What you need to have:
- High school diploma or equivalent.
- 1+ years of flood insurance underwriting.
- Must be able to obtain ANFI certification within one year of hire.
- Excellent written and verbal communication.
- Basic to intermediate technical knowledge of systems and procedures.
- Attention to detail.
- Basic computer knowledge and comfortable using the Microsoft suite, particularly Word, Excel, and Outlook.
What makes you stand out?
- Previous customer service experience.
- 2+ years of Flood Underwriting experience with ANFI designation.
Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people.
Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.
Torrent offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If that's you, join us on our journey.
Torrent Technologies is the leading flood insurance administrator in the US. Its integrated suite of business software platforms along with customer-focused service and support solutions have revolutionized the flood insurance landscape. Torrent is recognized for our deep flood insurance expertise and advanced technology capabilities.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.
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